Administration Officer - (UK shift) - Work from Home

The Administration Officer provides day-to-day administrative support to help ensure documentation, records, and internal processes are completed accurately, efficiently, and in line with company standards. This role supports the wider team through data entry, record maintenance, workflow support, and general administration, while helping maintain smooth day-to-day operations and a high standard of accuracy.

Key Responsibilities

• Enter information into internal systems accurately and consistently
• Ensure records are complete, up to date, and compliant with internal standards
• Maintain organised records and documentation across internal systems
• Support the wider team with filing, data entry, and general administrative tasks
• Support day-to-day operational administration as required
• Work closely with team members to ensure administration processes are completed correctly and smoothly
• Check for missing, incomplete, or unclear information and escalate where clarification is required
• Complete tasks within agreed timeframes while maintaining a high standard of accuracy
• Handle sensitive customer information responsibly and in line with company policies
• Identify opportunities to improve and streamline administrative workflows
• Other position-level duties as they arise

Requirements:
• Bachelor’s degree in Business Administration, Office Administration, or a related discipline is advantageous
• At least 3 years' experience in an administrative, office support, or similar coordination role
• Strong attention to detail with the ability to maintain accuracy across repetitive tasks
• Excellent organisational skills and ability to manage workload effectively
• Clear written and verbal communication skills
• Confidence using internal systems and learning new software tools quickly
• Ability to work independently while contributing positively to team goals
• Ability to handle sensitive customer information with care, accuracy, and confidentiality
• Reliable and consistent approach to completing day-to-day administrative tasks
• No prior insurance experience is required, with full training to be provided

Benefits:
Why Join Twoconnect?

We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity:

• Work from home
• Monday to Friday 5 PM to 2 AM PHT
• HMO with 2 free dependents and medical reimbursements
• Government-mandated benefits
• Work from home allowances
• Opportunities to work with leading companies in Australia and beyond
• Training programmes for career development
• Engaging company outings, team activities and wellness sessions
• Supportive, inclusive culture
• Dedicated managers focused on your growth and success

Twoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom and Europe, providing direct access to global careers and long-term opportunities.

We offer competitive pay and benefits, additional entitlements and structured career development programs that make employment both financially rewarding and professionally sustainable.

Our industry-leading retention rate demonstrates our commitment to a people-first culture that prioritizes stability, growth and genuine care for every employee.

Twoconnect is an equal opportunity employer. We value cultural diversity and foster an inclusive workplace where every employee is respected and supported as part of a growing global team.

🔗 Learn more about us through our official pages:

Website: https://twoconnect.com.au/

Careers: https://apply.workable.com/twoconnect-careers/

LinkedIn: https://linkedin.com/company/twoconnectau

Facebook: https://www.facebook.com/2woconnect/

Instagram: https://www.instagram.com/twoconnect_/