Admin and Booking Coordinator

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!

Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

We are currently recruiting for an Admin and Booking Coordinator to join our front of house team in the London offices of a client in the financial services industry!

The main purpose of the Admin and Booking Coordinator will be to support the smooth day-to-day organisation of the firm’s office operation through effective administrative process. Ultimately, ensuring a professional, welcoming, and seamless experience that reflects the company’s standards of service and operational excellence, whilst contributing to the continuous improvement of operational systems and workflows.

The Admin and Booking Coordinator will: -

• Assist the site manager with participation in appropriate company-wide meetings and catering.
• Co-manage reception supplies and stationery.
• Report and escalate building, facilities, IT and service issues as appropriate 
• Perform fire marshal duties.
• Provide training for support staff to improve skills, enhance customer service, and familiarise them with internal procedures and systems on site.
• Support front-of-house operations with meet and greet services, meeting room management and ensuring reception areas remain clean, organised and presentable.
• Liaise with internal teams to coordinate visitor arrivals and meeting logistics.
• Monitor visitor access and adhere strictly to confidentiality, data protection and health & safety policies.
• Support office operations with administrative tasks such as filing, scanning, data entry and document handling.
• Assist with diary coordination and room availability for meetings and events
• Act as a point of contact for external service providers.
• Support business continuity by following operational procedures during incidents or emergencies.

Hours:  40 hours per week, shifts between 7.30am and 6pm from Mon-Fri, with some evening cover required for events.

Salary: £34,000

Previous experience in an administrative, office support, or coordinator role is essential, as well as proven experience of using multiple systems and intermediate knowledge of MS Office products.

The successful candidate will be reliable, helpful and well presented. They will be a team player with strong customer service and communication skills, and ability to work under pressure.

They will work with high levels of confidentiality, with a flexible and proactive approach, assisting the team where needed.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.