Ad Operations Specialist (Programmatic)

We love technology, and we enjoy what we do. We are always looking for innovation. We have social awareness and strive to improve it daily. We make things happen. You can trust us. Our Enrouters are always up for a challenge. We ask questions, and we love to learn. We pride ourselves on having great benefits and compensations, a fantastic work environment, flexible schedules, and policies that positively impact the balance of work and life outside of it. We care about who you are in the office and as an individual. We get involved, we like to know our people, we want every Enrouter to become part of a great community of highly driven, responsible, respectful, and above all, happy people. We want you to enjoy working with us.

We are seeking a technically strong Ad Operations Specialist with deep experience in programmatic advertising across both DSP and SSP environments. This role requires hands-on expertise in AdTech infrastructure, campaign execution, troubleshooting, and cross-functional coordination between technical and commercial stakeholders.

This position is execution-focused, client-facing when needed, and requires strong problem-solving capability in complex programmatic environments.

Requirements:
• Strong knowledge of programmatic advertising ecosystems (DSPs, SSPs)

• Deep understanding of OpenRTB protocol and auction mechanics

• Hands-on experience with Prebid.js (header bidding setup and troubleshooting)

• Ability to diagnose and resolve VAST tag and CTV delivery issues

• Familiarity with third-party ad tech platforms such as Innovid

• Experience working with demand platforms like Freewheel and Xandr

• Understanding of tracking, discrepancies, and log-level analysis

Manage programmatic campaigns (PMPs, Programmatic Guaranteed, marketplace deals) across DSP and SSP environments

• Set up, traffic, monitor, and optimize campaigns to ensure correct delivery and performance

• Troubleshoot technical issues including VAST tags, CTV implementations, OpenRTB integrations, and Prebid.js setups

• Coordinate with demand partners (e.g., Freewheel, Xandr) to resolve delivery and deal-related issues

• Support third-party ad tech integrations, including platforms like Innovid

• Act as liaison between business and technical teams, ensuring clear communication and issue resolution

• Maintain documentation and QA processes to ensure operational accuracy and billing integrity

Strong understanding of:

• DSP and SSP ecosystems

• OpenRTB protocol

• Prebid.js architecture

• VAST, VPAID, and CTV workflows

• Experience troubleshooting tag-level and auction-level issues

• Ability to analyze log-level data and delivery discrepancies

Experience

• 3+ years in Ad Operations or AdTech roles

• Hands-on programmatic campaign management experience

• Experience working with demand partners and marketplace deals

• Publisher-side experience strongly preferred

Professional Skills

• Comfortable in client-facing situations

• Able to operate between technical and commercial teams

• Strong analytical thinking and structured problem-solving

Benefits:
• Monetary compensation
• Year-end Bonus
• IMSS, AFORE, INFONAVIT
• Major Medical Expenses Insurance
• Minor Medical Expenses Insurance
• Life Insurance
• Funeral Expenses Insurance
• Preferential rates for car insurance
• TDU Membership
• Holidays and Vacations
• Sick days
• Bereavement days
• Civil Marriage days
• Maternity & Paternity leave
• English and Spanish classes
• Performance Management Framework
• Certifications
• TALISIS Agreement: Discounts at ADVENIO, Harmon Hall, U-ERRE, UNID
• Taquitos Rewards
• Amazon Gift Card on your Birthday
• Work-from-home Bonus
• Laptop Policy
• Health Check-Up Subsidy