Acumatica Implementation Support

Role Overview 

Accordant Company, LLC seeks
an Acumatica Implementation Support team member to join our growing organization. We are actively expanding and looking for dedicated professionals who are knowledgeable in our industry, adept at client interactions, and excited to contribute to a dynamic and fast-growing company. 

The Acumatica Implementation Support role will be instrumental in guiding clients through the implementation process of Acumatica solutions. This position ensures the successful deployment of core financial modules, provides end-user training, and strengthens our Acumatica practice. 

Key Responsibilities 

Engage with clients, fostering a positive and collaborative relationship. 

Contribute to the team dynamics with an enthusiastic and collaborative attitude. 

Project coordination: Working with clients and other parties to coordinate projects  

Project tracking: Keeping track of projects and updating documentation and checklists  

Client needs: Identifying and assessing client needs and issues  

Compliance: Ensuring compliance with industry standards and regulations  

Project schedule: Working with the implementation lead to manage changes to the project schedule and scope  

Provide comprehensive end-user training on Acumatica functionalities. 

Offer support through the lifecycle of the implementation, addressing clients' issues or concerns. 

Collaborate with clients to introduce opening balances as of the designated cutoff date. 

Effectively communicate with clients and internal teams to ensure clear understanding and expectations. 

Consistently and accurately track daily timesheets in project management tool 

Provide assistance to the Ongoing Support team 

Minimum Requirements 

Must obtain the Acumatica Implementation Specialist certification within 1-3 months of hire. 

Strong interpersonal skills with a keen interest in client-facing roles. 

Ability to communicate complex ideas effectively. 

Demonstrated ability to work harmoniously within a team setting. 

Experience with Microsoft Office Suite (Word, Excel, Teams, OneDrive, etc) 

Preferred Qualifications 

Bachelor's degree in accounting or finance.

Public accounting experience. 

Skills & Competencies: 

Acumatica Products  

Accounting 

End User Training 

Strong Communication Skills 

Interpersonal Skills 

Commitment to Teamwork 

Relationship Development 

Managing Group Dynamics 

Always Choose Exceptional | Lead with Integrity | Embody Respect and Care Deeply | Embrace Change and Innovation

Note: Candidates must be authorized to work in the US or Canada; we cannot provide sponsorship at this time.