Active Directory Administrator

At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.

Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests.

Requisition #: 1395
Job Title: Active Directory Administrator
Location: Quantico, VA
Clearance Level: Top Secret w/SSBI (requires an active Top Secret as a minimum level for consideration)
Required Certification(s):
DoD 8580 IAT III (CASP+CE, CCNP Security, CISA, GCIH, GCED, or CISSP (or Associate), CSSP)
Professional level certification, i.e. MCSA Windows Server 2019/2022, MCSE Core Infrastructure, Microsoft Windows Server Hybrid Administrator

SUMMARY
We’re looking for a self-starter that thrives in a challenging environment, a Team player who seeks new solutions and is willing to both teach and learn. The successful candidate will be part of an Enterprise Tier 3 level Active Directory (AD) Support team supporting over 265,000 user accounts and 140,000 computer accounts across several AD domains on government operated networks. The services that the AD Support team supports in Active Directory include accounts and group management; security configuration of the AD infrastructure; Domain Name Service (DNS); Dynamic Host Configuration Protocol; Distributed File Replication Services; Group Policy Objects; and other directory services technologies as applicable.

The Candidate will provide Tier III level Active Directory support and requires knowledge of the Windows Server Operating System and relevant AD applications (such as Lync, System Center Suite, and Exchange). The underlying infrastructure consists of both physical servers and VMware based servers and requires knowledge in VMware Virtualization and VMware vCloud to perform the specialized EDM Active Directory tasks.

JOB DUTIES AND RESPONSIBILITIES
Maintain the overall health of technologies associated with AD and internal DNS.
Resolve Active Directory tickets escalated from the service desk to include completing the associated administrative activities and providing a weekly status report.
Coordinate incident tickets between Tier II and III sections as well as other sections as required.
Provide documentation, guidance and instruction to Tier II, and service desks for handling standard Active Directory related incidents, work orders, and service requests.
Provide Active Directory Service Desk Resolution Reports documentation to the service desk on the procedures for completing the task.
Submit and execute AD related Request for Change tasks.
Monitor the system availability and performance of AD with Government -provided event management tools, and take corrective action regarding incidents that lower the health of AD.
Provide project support for AD related technologies.
Coordinate with the Engineering Team and other sections on AD-related issues.
Support change management process; submit requests through Change Approval Board; and participate in Change Review Boards.
Escalate product issues to third party product vendors upon Government approval. Implement monitoring tool thresholds and conduct proactive event remediation.
Provide analysis and remediation for DISA Security Technical Implementation Guidelines (STIG) for all responsible technologies in preparation for the annual Commanders Cyber Readiness Inspections (CCRI).

QUALIFICATIONS
Required Certifications

Education, Background, and Years of Experience
7 years related experience
Firewall, Demilitarized Zone (DMZ) experience configuring, certificate configuring; troubleshooting
Experience with PowerShell commands needed to manage Active Directory features, roles, mailboxes, performance and troubleshooting
Experience identifying the need for any Active Directory system reconfigurations (minor or significant)
Experience maintaining policies, procedures, and training plans for Active Directory system administration and appropriate use
Experience in building, tuning and maintaining servers in an enterprise environment.
Experience troubleshooting server performance issues using native Windows Server tools and utilities
Strong experience with Active Directory 2019/2022, planning, deploying and migration, including experience with mailbox server failover and cluster management
Extensive knowledge of AD architecture - databases and logs, mail routing and protocol support.
Thorough working knowledge of Windows Server 2019/2022

ADDITIONAL SKILLS & QUALIFICATIONS
Required Skills
Ability to evaluate the need for any messaging system reconfigurations (minor or significant)
Ability to maintain policies, procedures, and training plans for messaging system administration and appropriate use
Thorough working knowledge of Windows Server 2019/2022
Thorough working knowledge of Active Directory as it relates to enterprise technologies
Ability to identify and troubleshoot server performance issues using native Windows Server tools and utilities
Maintain a “forward looking” posture and work with management to plan for future upgrades, including Active Directory migration to the newer versions

Preferred Skills

WORKING CONDITIONS
Environmental Conditions
General office environment. Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.
Contractor site with 0-10% travel possible
Possible off-hours work to support releases and outages

Strength Demands
10 lbs. maximum lifting, occasional lift/carry of small articles

Physical Requirements
Occasionally required to stand; frequently required to walk and sit
Continually required to utilize hand and finger dexterity
Occasionally required to climb, balance, bend, stoop, kneel or crawl
Continually required to talk or hear
Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard

Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together.

What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are.

We also believe in supporting our employees by offering a competitive and comprehensive benefits package. To explore the benefits we offer, please visit our website under the Careers section.

Happy - Be Infectious.
Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.

Helpful - Be Supportive.
Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.

Honest - Be Trustworthy.
Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.

Humble - Be Grounded.
Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.

Hungry - Be Eager.
Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.

Hustle - Be Driven.
Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities