Acquisition and Engagement Specialist

NIVA Health

South Africa Remote permanent

Posted: April 7, 2026

Required Skills

Job Description

Join Our Team as an Acquisition and Engagement Specialist

Fully Remote I $1 100 pm

Do you have a passion for building meaningful relationships and driving growth? At NIVA Health, we’re seeking an enthusiastic Acquisition and Engagement Specialist to help us expand our patient community and deepen connections with our existing members.

About the Role

As an Acquisition and Engagement Specialist, you will play a key role in attracting new patients, nurturing existing relationships, and enhancing patient engagement through targeted communication and outreach strategies. You'll collaborate with our marketing and clinical teams to deliver a seamless and supportive experience that aligns with our mission to provide personalized, compassionate healthcare.

Key Responsibilities

• Develop and execute patient acquisition strategies across multiple channels including digital campaigns, community outreach, and partnerships.
• Engage with prospective and current patients through personalized communication to promote services and ensure a positive experience.
• Manage patient onboarding processes and follow-up to encourage retention and satisfaction.
• Coordinate with internal teams to align messaging and optimize patient journey touchpoints.
• Analyze engagement metrics and provide insights to improve outreach effectiveness.
• Represent NIVA Health at community events and networking opportunities to build brand awareness.

You’re a Great Fit If You

• Have strong communication and interpersonal skills with a patient-focused mindset.
• Are self-motivated, organized, and able to manage multiple projects simultaneously.
• Possess experience in patient acquisition, marketing, customer engagement, or related fields.
• Are comfortable using CRM tools and data to drive strategy.
• Are passionate about healthcare and improving patient experiences.

Requirements:
Qualifications

• Bachelor’s degree in Marketing, Communications, Healthcare Administration, or related field preferred.
• Experience in patient engagement, marketing, community outreach, or sales.
• Proficiency with CRM software and data analysis tools.
• Excellent verbal and written communication skills.
• Ability to work collaboratively in a team environment.
• Highly organized with strong attention to detail.

Why NIVA Health?

At NIVA Health, we are dedicated to creating a welcoming and supportive environment for every patient. Join us in making a difference by helping patients discover and engage with healthcare that truly cares.

Apply today and be a key player in shaping the future of personalized health care.

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