Accounts Receivable Manager

Xpera Risk Mitigation & Investigation (Xpera) is Canada’s premier national provider of risk mitigation services. Our comprehensive offerings empower clients to enhance business performance and maintain operational continuity by equipping them with the expertise and tools necessary to manage risks at all levels. Our innovative solutions encompass investigations, labour dispute management, evacuation support, emergency security, and emergency staffing. With these solutions, we collaborate with our clients as a proactive partner, poised to assist them in addressing current crises or developing strategies to mitigate potential future risks. More information about Xpera can be found at xpera.ca.

Adventurous, Respectful, Determined: We lead with “yes”, trust in our shared expertise, and embrace innovation while holding each other accountable to our vision.

Reporting to the Controller, we are seeking a results-driven and strategic Accounts Receivable Manager to lead and oversee our accounts receivable function. This leadership role is responsible for ensuring the efficient management of receivables, optimizing cash flow, and maintaining strong internal controls while delivering exceptional service to internal and external stakeholders. You will provide hands-on leadership to the AR team, driving performance, accountability, and continuous improvement. This is an exciting opportunity for a finance professional who thrives in a fast-paced environment and is motivated to enhance processes, strengthen controls, and lead an AR team.

This is a hybrid role, Monday to Friday, with one to two days in the Edmonton, Alberta office per week. This is a net new position at Xpera. The salary range is $60,000.00 to $80,000.00 CAD per year, based on experience, and includes benefits, an EAP, and an RRSP matching program from your first day of employment.

What You Will Do:

Lead, coach, and develop a small team of AR specialists, including setting goals and conducting performance reviews.

Oversee customer communications, escalation paths, and dispute resolution.

Review and manage AR aging reports; prioritize and drive collection efforts on past-due accounts.

Personally handle high-risk, complex, or escalated customer accounts.

Ensure timely and accurate cash application and reconciliation of customer accounts.

Monitor unapplied cash and drive timely resolution.

Reconcile AR subledger to the general ledger on a regular basis.

Prepare and review bad debt reserves and provide input for allowance calculations.

Support month-end and year-end close processes related to AR.

Track and report key AR metrics (DSO, aging buckets, write-offs, dispute trends).

Maintain documentation for audit support and respond to auditor inquiries.

Identify opportunities to streamline workflows and improve accuracy.

Provide regular updates to the Controller/Operation Leadership on AR performance, aging trends, collection chase lists and material risks.

Develop and implement AR policies, procedures, and internal controls.

Monitor trends, identify risks, and recommend corrective actions.

What You Will Bring:

A Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred

5+ years of experience in Accounts Receivable, including at least 2 years of experience in a supervisory or team lead role.

Strong understanding of accounts receivable systems, and ERP platforms, preferred experience includes insurance carrier, third-party adjuster, and corporate client portals.

Experience in a multi-location or high-volume environment is an asset.

Proficiency with accounting systems and AR tools.

Advanced Excel or spreadsheet skills with the ability to analyze data, identify trends, and support process improvements.

Excellent communication, leadership, and customer-service skills.

Strong analytical and problem-solving abilities.

High attention to detail and commitment to accuracy.

Why Work With Us:

Great employee perks including discount programs and recognition awards.

Employee referral incentives.

Business casual environment.

Opportunity for career growth and development.

Supportive and collaborative team environment.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

In accordance with Human Rights and Accessibility legislation, Xpera is an equal opportunity employer who is committed to providing an inclusive and barrier-free recruitment process. Applicant should advise Human Resources if they require any type of accommodation during the recruitment process.

Unsolicited Outreach Statement – Recruitment Agencies:

Xpera Risk Mitigation & Investigation will not accept unsolicited resume submittals from third-party recruiters and hereby request agencies to not contact Xpera employees or managers directly to present candidates. Be advised Xpera will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. Xpera welcomes resumes submitted directly from candidates.

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