Accounts Receivable/Collections Specialist

Job Summary

Pacific Northern Environmental LLC (PNE LLC) is seeking a Collections & Accounts Receivable Specialist who thrives in a fast-paced, team environment and has the ability to provide exceptional service and skills to our company, clients, and employees.

Pacific Northern Environmental, LLC consists of five divisions including Advanced Electrical Technologies (AET), Taurus Power and Controls (Taurus), Cowlitz Clean Sweep (CCS), Pacific Northern Environmental Construction (PNEC), and WasteXpress Environmental (WXE). Together, we specialize in commercial and petroleum construction, industrial and commercial electrical, industrial cleaning, and hazardous waste disposal. PNE LLC is a multi-state organization with operating offices in Washington, Oregon, Idaho, and Hawaii. In addition, we carry out projects across the United States.

PNE is “All About Solutions” for our employees, customers, and our communities through trust, honesty, accountability, family, and safety 24/7. While each staff member has clear responsibilities in fulfilling our core purpose, we promote and reward a business culture and work ethic where no task is above or below any individual.

The Collections & Accounts Receivable Specialist is responsible for ensuring customers are billed accurately, deposits are processed daily, and outstanding invoices are collected timely, while maintaining strong customer relationships.

Education and Experience Qualifications

High School Diploma or GED

Valid Driver’s License and the ability to be insured under the Company’s driving insurance plan preferred.

Minimum of 2 years of office experience; 1+ year in collections or accounts receivable required.

Experience working in larger-scale companies required.

Experience handling deposits, invoicing, and basic accounting duties.

Previous experience with common office equipment, such as multi-line phone systems, fax machines, copy machines, etc.

Proficient in Microsoft Office, with the ability to learn internal accounting systems quickly.

Strong critical thinking and problem-solving skills, with the ability to analyze billing discrepancies, prioritize tasks, and determine appropriate strategies.

Duties and Responsibilities

The Collections & Accounts Receivable Specialist possessing the education and experience listed above performs the following:

 Collections:

Identify and monitor overdue customer accounts, contacting customers to negotiate payments or installment plans as appropriate.

Monitor and manage accounts receivable aging reports (30/60/90+), prioritizing collection efforts based on risk and account status.

Apply customer payments and accurately post cash receipts to customer accounts.

Prepare regular reports on unpaid accounts, collections progress, and deposit activity.

Track and support key performance indicators such as collection timelines and reduction of outstanding receivables (DSO).

Resolve customer questions or concerns regarding billing with professionalism and courtesy.

Accounts Receivable (AR):

Accurately enter data to create invoices and modify T&M for changes as needed.

Review billing packets submitted from field for accuracy, reconciling estimates, dailies, and applied costs.

Track billing packet submissions and reconcile variances between field paperwork and job costs, escalating discrepancies to management.

Process deposits and create credit memos with appropriate approvals.

Maintain accurate and up-to-date customer account information and ensure data integrity within the accounting system.

Identify process inefficiencies within billing and collections workflows and recommend improvements to increase accuracy and efficiency.

Collaborate cross-functionally with project managers, field teams, and operations to resolve billing discrepancies and improve documentation flow.

Use critical thinking and problem-solving skills to analyze billing discrepancies, recommend solutions, and improve overall AR and collections processes.

General/Support:

Provide backup support for other accounting functions, collaborate with the Assistant Controller and accounting team to support accurate financial reporting.

Support internal and external audit requests as needed.

Behavioral & Professionalism Expectations

Demonstrates professionalism, integrity, and accountability in all interactions with customers, colleagues, and leadership.

Exercises sound judgment, discretion, and a high level of attention to detail.

Approaches challenges with a solution-oriented mindset and maintains composure in a fast-paced environment.

Respectfully takes direction from manager and works collaboratively in a team environment with a spirit of cooperation.

Other duties as assigned.

Working Conditions and Physical Requirements

The candidate must possess and be adaptable to the following physical abilities and working conditions:

Move about inside the office as needed.

May occasionally move office related equipment up to 10lbs.

Remain in a stationary position for long periods of time.

Operate various technological devices, including but not limited to a computer.

Occasionally ascend/descend stairs.

Employee Benefit Program

Pacific Northern Environmental, LLC presently provides coverage for:

Medical, Dental & Vision options with low premiums for employees and eligible dependents

Life AD&D - Voluntary and Company paid.

Specialty RX programs.

Group AFLAC options – Hospital, Critical, Accident and short-term Disability Plans

Telehealth by Teladoc.

401(k) with discretionary annual company matching contributions.

Employee Assistance Program (EAP)

Paid Trainings and Certifications

Paid Time Off

Paid Holiday for qualifying employees

Up to $2,000 per year profit sharing for qualifying employees

Annual company events

Safety Incentives

Please apply directly – (https://pneco.bamboohr.com/careers/152 

***Not open to outside recruiters***

Pacific Northern Environmental, LLC is an Equal Opportunity Employer. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees of Pacific Northern Environmental, LLC (PNE, LLC) are expected to perform tasks as assigned by PNE supervisory/management personnel, regardless of job title or routine job duties. We are a Drug and Alcohol-Free Workplace. All new hires are subject to testing in accordance with local, federal, and state guidelines.