Account Support Specialist

Account Support Specialist

Are you highly organized, detail-oriented, and excited about supporting fast-paced sales and executive operations? We’re looking for a confident, motivated individual to join our team as an Account Support Specialist.

As an Account Support Specialist, you’ll work directly with executive team members to help maintain organization and ensure coordination across all teams within the company. This dynamic role requires someone ready to wear many hats and adapt to shifting priorities. You’ll be at the heart of our sales and project coordination efforts, playing a critical role in maintaining our sales pipeline, supporting executive initiatives, assisting with financial tracking, and fostering strong partner relationships. Your work will help drive business development, enhance internal efficiencies, and support leadership in strategic decision-making.

Location: Myrtle Beach, SC Office (not remote)

Employment Type: Full-time

Salary: $22/hr +DOE

Key Responsibilities:

Sales & Pipeline Management

Maintain and update sales pipeline reports and spreadsheets.

Support sales and executive teams during weekly pipeline meetings.

Support the use of Autotask by the Sales Team.

Customer & Partner Relationship Support

Coordinate meetings with customers and partners, acting as the first point of contact.

Support ongoing follow-ups and relationship maintenance.

Marketing & Event Coordination

Assist with email marketing campaigns and analyze results.

Help plan and execute internal events and represent the company at external conferences.

Project Coordination & Executive Support

Coordinate weekly project management meetings.

Track project progress, staffing forecasts, and project hours.

Support pricing, quoting, and proposal development for clients and partners.

Financial & Administrative Support

Prepare monthly invoicing reports.

Coordinate logistics and cost tracking for industry events and conferences.

Other Support functions as required by the executive team.

Required Qualifications:

Bachelor’s degree required or equivalent enterprise experience.

Strong Excel and data management skills.

Familiarity with Autotask and/or Salesforce is a plus.

Excellent written and verbal communication.

Detail-oriented, accurate, and highly organized.

Self-starter with a strong work ethic and ability to prioritize.

Able to work independently and collaboratively.

Confident, positive, and professional demeanor.

Preferred Qualifications:

Experience leading a project or taking initiative on tasks.

Patience and persistence in solving problems and learning new tools.

A team player who works well with a variety of personalities and work styles.

Benefits:

Competitive wages and performance-based bonuses

Comprehensive health, dental, and vision insurance

401K Retirement savings plan with company match

Life Insurance

Short and Long-term Disability Coverage

Opportunities for professional development and career advancement

Check us out at archetypesc.com!

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.