ACCOUNT SUPERVISOR

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MediaMonks is on the lookout for an Account Supervisor. You’ll join a special task force to help manage the successful delivery of social media and Media as whole.

Role & Responsibilities

• You’ll be managing fast-moving digital creative projects on a regional scale.

• You’ll liaise between our client leads and teams to ensure MediaMonks nails milestone after milestone.

• You’ll help to manage the process and completion of multiple projects simultaneously, managing the in - and output of our Content, Creative, Copywriting, Design, and Animation Monks.

• Part of your job is to balance resources and workload: your planning and coordination are key for successfully delivering projects on time.

• You’ll make sure deadlines are met, and flag the ones that aren’t attainable upfront.

• Part of your day-to-day is briefing team members on delivery objectives and keeping stakeholders informed on the progress of projects.

• You’ll schedule, track and prioritize assignments and make sure the right Monks are available to provide our client with a constant flow of work.

• You’ll also evaluate the good, the bad and the ugly of finished projects to improve our processes and work streams.

Specific skills towards Client

• You’ll be responsible for working across with our key client, all while making sure our work exceeds the client’s expectations.

• Receive briefs and synthesize them, fully understanding the requests.

• Receiving feedback, understanding it and translating it to the internal team, questioning Clients if necessary to understand where the feedback comes from.

• Knowing the Client's business situation.

• Being able to make presentations and defend the agency's ideas.

• Getting involved to fully understand Client's strategy.

Requirements

• We’re looking for someone who is an excellent project manager, with the ability to manage relationships with clients.

• Your 2/3 years of experience in digital advertising or production have made you fabulous at dealing with stress and phenomenal at communicating with (stressed-out) clients and coworkers.

• Flawless organizational skills. With projects under their charge from start to finish.

• Manage expectations for the client and internal teams.

• You know how to manage the launch of digital ad campaigns.

• You can comprehend spec sheets.

• You’re a proficient communicator — able to provide clear updates on the development of projects and knowing how to describe issues and required actions.

• You have solid scoping skills, which translate into accurate timings and resource estimates.

• You’re acquainted with the (post)production of film, image and animation assets for social media.

• Upper Intermediate English - You feel comfortable enough communicating in English (both spoken & written).

Nice-to-haves

• Experience on Entertainment Industry

• Experience dealing with ‘data-driven strategies.’

#LI-LF1

About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.