Account Supervisor & Account Director, Crisis Communications

ABOUT ORCHESTRA

Orchestra is a strategic communications and marketing company built for today’s complex and fragmented world. From decoding audiences to designing bold strategies, Orchestra integrates people, platforms, and stories that stick to help clients build lasting influence. The company offers programs that span from the highest level strategic business counsel through to tactical execution. Orchestra brings together 700+ people with experience across consumer and lifestyle, technology, nonprofit and philanthropy, real estate, sports, travel, hospitality, and more. Made up of leading firms BerlinRosen, Civitas Public Affairs Group, Derris, Glen Echo Group, Inkhouse, M18, Message Lab, Onward and Small Girls PR. It also launched Brightmode, a talent acquisition firm for communications professionals, and Versus Media Group, a strategy-first political media team. Learn more at www.orchestraco.com.

ABOUT THE LEGAL AFFAIRS & CRISIS COMMUNICATIONS TEAM

Our Legal Affairs & Crisis Communications team combines traditional crisis communications helping institutions, companies, nonprofits and high net-worth individuals defend themselves from reputational threats by shaping the narrative swirling around them with advocacy for some of the most important causes of our day—defending civil rights, combating gender and race discrimination, advocating for gun violence prevention. The team serves as high-level strategic partners, helping clients identify a desired outcome and then chart a course to reach it, whether via stakeholder communications, media strategy, leveraging of owned channels or, most often, a combination of those tactics and more.

ABOUT THIS ROLE

BerlinRosen is seeking to hire at the Account Supervisor and Account Director levels, depending on experience, to join our Legal Affairs & Crisis Communications team. These positions provide candidates with a unique opportunity to join a talented and growing team working on exceedingly high-profile crisis projects like navigating tough internal comms for a top media brand, providing crisis strategy for higher education clients, shaping coverage to mitigate reputational damage for philanthropic organizations and more.

Role location: These roles are based in our New York, N.Y. or Washington, D.C. office on a hybrid basis. The Legal & Crisis team is in-office at least 3 days per week.

ACCOUNTABILITIES & QUALIFICATIONS

This posting covers two levels. Responsibilities are shared across levels, with scope, client ownership, and leadership expectations increasing at the Account Director level.

As an Account Supervisor or Account Director on our Legal Affairs and Crisis Communications team, you will…

• Drive the day-to-day on projects and collaborate with colleagues and clients to advance the communications strategy for multiple high-profile client accounts

• Spearhead the development of key messaging materials for clients to deploy when under reputational attack, including tough Q & A, background talking points, etc.

• Collaborate with internal account teams to shape media coverage of particular crisis efforts

• Engage and maintain strong relationships with key reporters across a myriad of issues

• Persuasive writing and critical editing skills, especially related to external media statements, talking points, internal/staff messaging, regulatory communications, etc.

ESSENTIAL SKILLS

• 4-8+ years of relevant work experience in a crisis communications role

• Experience in corporate communications, particularly as relates to reputation management

• Strong and demonstrable writing and editing skills spanning a variety of communications-oriented work

• Experience in leading crisis communications situations, including experience managing media engagement around crisis needs

• Project or client management skills in a PR and/or media environment

• Demonstrated ability to build relationships with reporters at top-tier outlets

• Ability to communicate clearly and effectively with varying levels of staff, clients and the media

WORKING AT ORCHESTRA

Salary range (commensurate with experience and skills):

• Account Supervisor: $90,000 - $110,000

• Account Director: $110,000 - $130,000

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We're part of Orchestra, the first communications company built for today’s media landscape. Since 2022, it’s acquired nine firms, including: BerlinRosen, Civitas Public Affairs Group, Derris, Glen Echo Group, Inkhouse, M18, Message Lab, Onward and Small Girls PR. It also launched Brightmode, a talent acquisition firm for your communication professionals. Learn more at: www.orchestraco.com.

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