Account Strategy Manager

We’re hiring an Account Strategy Manager the single point of ownership for client success, fulfillment, and growth

Role Overview

This is not a traditional Account Manager role. Account Strategy Managers own fulfillment end-to-end and are accountable for client success, performance, and growth.

They do not personally run ads or build funnels, but every aspect of fulfillment runs through them. They are the owner of the client outcome from onboarding to consistent revenue growth.

Key Responsibilities

• Own the client relationship post-close and drive outcomes.

• Lead onboarding, ensuring systems are live and functional.

• Coordinate specialists (media buyers, copywriters, editors, GHL experts).

• Enforce timelines and deliverables across fulfillment.

• Review work for quality, accuracy, and brand alignment.

• Approve launches and monitor pipeline health.

• Track performance metrics and communicate results weekly.

• Identify issues early, propose solutions, and ensure momentum.

Performance Ownership

Account Strategy Managers are directly accountable for:

• Client growth and retention.

• Appointment volume and pipeline health.

• Cost-per-appointment efficiency.

• Content velocity and quality.

• Clear, proactive weekly communication.

What This Role Is / Is Not

They ARE:

• The single point of ownership for client outcomes.

• Responsible for success, performance, and retention.

• Coordinators of specialists, not executors of specialist tasks.

• Measured on results, not friendliness.

They ARE NOT:

• Media buyers, funnel builders, copywriters, or editors.

• Focused on “client happiness” at the expense of performance.

Core Habits Expected

Great Account Strategy Managers consistently demonstrate:

1. Frequent, proactive communication (clients never chase updates).

2. Strong relationship ownership with clear boundaries.

3. Vigilance on brand alignment across all deliverables.

4. Results obsession - performance is visible and explained.

5. Proactive problem-solving with solutions, not excuses.

6. Clear expectations and transparency (no over-promising).

7. Extreme ownership - no blame-passing.

8. Acting as an extension of the client’s team.

9. Consistency over time -same care in month six as month one.

10. Listening to and implementing feedback.

Requirements:
Required Background

Candidates must have experience in at least one of the following:

• Marketing or lead generation agency.

• High-ticket service fulfillment.

• Managing multiple client accounts simultaneously.

• Performance-driven or operations-driven environments.

Must be comfortable managing 10-15 active clients.

Required Traits

We are looking for individuals who are:

• Highly organized and process-driven.

• Comfortable enforcing deadlines.

• Calm under pressure.

• Metrics-aware and results-oriented.

• Ownership-driven with accountability at their core.

Auto-Disqualifiers

Do not apply if you:

• Come from pure customer support backgrounds.

• Prioritize “client happiness” over measurable performance.

• Avoid accountability or need constant direction.

• Cannot clearly articulate results or KPIs.

Success in this role is measured by:

• Client retention and growth.

• Consistent performance delivery.

• Fulfillment execution quality.

• Clear, proactive communication.

• Minimal escalation required.

This is not a passive role. It is an ownership role best suited for someone who:

• Wants real responsibility.

• Thrives on accountability.

• Enjoys running systems and coordinating people.

• Takes pride in client wins.

Benefits:
Location: Fully Remote

Time Zone: US MST Hours

Salary $2000- $3000 per month