Account Manager Spain

LaFourchette

Barcelona, CT, Spain permanent

Posted: January 9, 2017

Job Description

Part of TripAdvisor Media Group since May 2014, LaFourchette (TheFork) is the leading European restaurant booking platform with more than 30 000 restaurants on 9 European markets. Our vision is to become the #1 restaurant app for diners outside of US, China, Japan. In order to do so, the plan is to:

- Deploy our business models on new geographical markets

- Continue scaling our operations

- And continue our mission to help people discover and book great restaurants and to help restaurants get additional demand and better manage their booking and CRM.

Our business model (subscription and commission based) is recurring and scalable The restaurant industry is massive ($1800 billion revenue/year), traditional and fragmented.

We are always looking for passionate, data driven, user oriented and humble colleagues, ready to change an industry.

Under the Head Accounts Managers for Spain, you will preferred trading partner, advisory service and personalized management of each account (Restaurants) by phone.

Main activities:

• Implementation and monitoring of commercial actions plans agreed with customers to optimize their visibility and performance (turnover, filling ratio of the restaurant) based on all the web solutions offered by LaFourchette
• Advice on their positioning strategy, implementation of campaigns and customer loyalty-users (e-mailing, SMSing), planification of promotions.
• Sale and training of restaurants to our tools BtoB: MyFourchette software

The team is located in Barcelona.

Main compétences:
• Customer orientation
• Emphatic
• Communication skills
• Dynamic and perseverant person
• Oriented results
• Good attitude is very important.
• Experience as sales representative or account manager.
• Experience with a restaurant is a must.
• Experience in e-commerce is a must.

Plus requirements:
We like organized people, dynamic and with good communications skills. Also use to work in team and with a high work volume.

All your information will be kept confidential according to EEO guidelines.

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