Account Manager | Remote | LATAM Only | 88127

About Us

At Remote Talent LATAM, we connect top Latin American talent with leading U.S. marketing agencies. We guide businesses and candidates through every step of the hiring process, ensuring the perfect match in skills, culture, and goals. While we’re not direct employers, we act as a trusted partner, bridging the gap between exceptional talent and growing opportunities.

About the Client

Our client is a premier U.S.-based marketing agency specializing exclusively in the legal sector, serving Spanish-speaking attorneys across the United States. With a robust team of over 60 professionals, they leverage specialized SEO, Paid Ads, and Social Media teams to drive growth for law firms. They are a "client-first" organization that values craftsmanship in marketing and long-term, win-win partnerships.

About the Role

Our client is seeking a Senior Account Manager who is a proactive "builder" and problem solver. Reporting directly to leadership, you will manage a book of approximately 30 accounts, acting as the strategic bridge between law firm owners and internal execution teams. This is a high-impact role for someone who can identify client needs before the client even voices them. You won't just follow a script; you will help formalize and mature the agency's account management processes to ensure world-class retention and growth.

Key Responsibilities

• Act as the primary point of contact for a roster of legal clients, ensuring their business goals align with agency execution.
• Identify potential campaign or relationship "pain points" preemptively and coordinate with SEO and Paid Media teams to resolve them.
• Drive client retention and identify opportunities for upselling or cross-selling services to help clients scale.
• Assist in formalizing account management workflows, utilizing tools like HubSpot, Monday.com, and Slack.
• Lead internal alignment meetings with specialized managers to ensure projects are delivered on time and within scope.
• Lead internal alignment meetings with SEO, PPC, and Social Media managers to translate client goals into technical action items.
• Present performance insights and lead regular strategy calls with law firm stakeholders.
• Maintain meticulously organized project logs, client briefs, and status updates in HubSpot and Monday.com.

Requirements:
• 3+ years of Experience in marketing agency account management (specifically agency-side, not SaaS).
• Strong Knowledge of SEO & PPC: Must be able to speak confidently about digital marketing strategy, performance metrics, and optimizations with clients.
• Proficient level English fluency (written and verbal) is a non-negotiable requirement.
• Strong experience with HubSpot, project management software (Monday.com, Asana, or similar), and communication tools like Slack.
• Must be autonomous, detail-oriented, and possess a "client-first" mentality and a great sense of humor.
• Legal Marketing Experience: Previous experience working with law firms is highly preferred.

Benefits:
• Salary: $2,500 per month (PLUS) (depending on experience).

• Performance Bonuses: Monthly & quarterly bonus potentials, tied to retention KPIs and upsells.
• Schedule: Monday – Friday, Business Hours (EST).
• Time Off: 10 days of PTO plus the last full week of the year off.
• Remote Work: 100% remote environment.
• Holidays: Observed U.S. Federal Holidays.

Eligibility Criteria

• This position is only open to candidates residing in Latin American (LATAM) countries, such as: 🇦🇷 🇧🇷 🇨🇱 🇨🇴 🇨🇷 🇩🇴 🇪🇨 🇸🇻 🇬🇹 🇭🇳 🇲🇽 🇳🇮 🇵🇦 🇵🇾 🇵🇪 🇺🇾 🇻🇪
• ❌ Applications from candidates outside LATAM (including the U.S. and other regions) will not be considered.
• 📄 Resumes must be submitted in English.
• 🚫 Applications that do not meet these criteria will be automatically rejected.