Account Manager - Payroll y Recursos Humanos

Distro

Buenos Aires Remote permanent

Posted: February 11, 2026

Job Description

Lunes a Viernes de 09:00 am a 18:00 pm EST
100% remoto
Estamos buscando un Account Manager dedicado, proactivo y orientado al cliente para unirse a nuestro equipo y contribuir al crecimiento y satisfacción de nuestros clientes. En este rol, te especializarás en soluciones de Payroll y Recursos Humanos, siendo el principal punto de contacto para nuestros clientes actuales.
Responsabilidades:
• Construir y mantener relaciones de confianza a largo plazo con los clientes.
• Realizar seguimientos proactivos para evaluar satisfacción, resolver necesidades y asegurar altos niveles de servicio.
• Gestionar y resolver inquietudes de clientes, escalando a los equipos correspondientes cuando sea necesario.
• Utilizar herramientas como Asana y ZenDesk para asignación y seguimiento de tareas.
• Coordinar con diferentes departamentos para asegurar la resolución completa de solicitudes.
• Participar en llamadas con ejecutivos senior, manteniendo comunicación clara y profesional.
• Administrar servicios adicionales (Timekeeping, HR Services), incluyendo creación de propuestas, precios y coordinación interna.
• Gestionar la configuración de nuevos proyectos o empresas para clientes, desde propuesta hasta enrolamiento junto al equipo de implementación.
Requisitos:
• 3 a 5 años de experiencia en Account Management o Project Management, idealmente con clientes de Payroll o Finanzas.
• Inglés nivel C1.
• Experiencia demostrable en manejo y resolución de problemas de clientes.
• Pensamiento proactivo y enfoque orientado a soluciones.
• Creatividad e iniciativa para mejorar procesos y experiencias del cliente.
• Habilidades sólidas en manejo de relaciones y servicio al cliente.
• Dominio de Microsoft Office y Teams; se valora experiencia en Asana y ZenDesk.

#Solvo #LI-PROMOTED

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