Account Manager

Role Type: Full-time, fully remote

Schedule: M-F, 8:00 AM - 5:00 PM EST

Salary: $1,500 USD/month

The company is a virtual staffing solutions provider focused on supporting Catholic business owners by connecting them with high-quality remote talent who align with faith-inspired values. Guided by principles such as integrity, service, stewardship, and respect for human dignity, the organization believes that strong teams are built not only on skill, but also on shared purpose.

By bridging global talent with Catholic entrepreneurs and organizations, the company supports business growth while helping preserve culture and values. Through thoughtful talent matching, transparent processes, and a commitment to quality and professionalism, the organization seeks to build long-term partnerships that serve both clients and team members with integrity and care.

The company is currently seeking an Account Manager to join their growing team and support this mission.

Responsibilities:

• Manage and grow client relationships, serving as the main point of contact and trusted advisor.
• Understand and gather client requirements to accurately define role needs and expectations.
• Create clear and well-aligned job descriptions (JDs) based on client needs.
• Identify new business opportunities within existing accounts to drive upselling and revenue growth.
• Support the hiring process by participating in final interviews and providing structured feedback to the team.
• Continuously provide feedback on candidate profiles, performance, and client fit throughout the recruitment process.
• Partner with clients to help identify the best-fit candidates for their roles.
• Ensure clients receive exceptional service by proactively identifying needs and offering tailored solutions.
• Provide accurate data and reports to leadership to support timely and correct contractor payments.
• Maintain and update CRM tools, including HubSpot and internal sales trackers.
• Collaborate closely with leadership to refine sales, hiring, and retention strategies.
• Contribute to process improvements and operational efficiency, especially in a lean or fast-paced environment.

Requirements:
• Proven experience in account management, client success, recruitment or sales roles.
• Strong ability to figure things out and get results with limited resources.
• Highly organized multitasker capable of managing multiple clients, roles, and priorities simultaneously.
• Excellent communication skills, both written and verbal.
• High emotional intelligence with the ability to navigate client and candidate relationships effectively.
• Strategic and proactive mindset with strong problem-solving skills.
• Experience using CRM systems and tracking tools (HubSpot preferred).
• Passion for connecting top remote talent with businesses and helping clients succeed.
• Experience working as an Account Manager in the recruitment/staffing industry is a huge plus
• Catholic faith highly preferred