Account Manager, Japan

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

2015年に豪州メルボルンで設立されたAirwallexは、北米、欧州、中東、アジア太平洋の各地域で80のライセンスを保有し、世界有数の包括的な金融インフラを築いています。Airwallexは、各地域の規制に準拠したインフラを基盤に、アクワイアリング、請求、グローバル口座、法人カード、支出管理などのサービスを世界中で展開しています。現在世界で最も急成長している金融テクノロジー企業の1つとして、世界の主要拠点20カ所に約2,000人の従業員を有しています。2025年12月、AirwallexはシリーズG資金調達ラウンドで3億3,000万ドルを調達し、企業評価額は80億ドルとなり、6か月前のシリーズFから約30%の増加を記録しました。

About the team

The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

What you'll do

As an Account Manager at Airwallex, you will work cross functionally, engaging with many teams across Airwallex including sales, product, engineering, marketing, finance and strategy. This role will predominantly focus on upselling, cross-selling & building multi-stakeholder relationships with your portfolio of SME customers.

We are looking for a technology-minded, Fintech enthusiast who is driven by learning the ins and outs of our platform so that you are equipped with the knowledge to solve complex problems. This will allow you to work with customers to understand their needs and how Airwallex can further add value to their business.

Responsibilities:

• Acquire and manage relationships with Airwallex ambassadors and strategic partners, particularly within e-commerce, accounting & the start-up space.

• Manage all processes for acquiring and managing Airwallex partnerships (prospecting, meetings, contracting, integration (if required), onboarding and on-going management/ activation)

• Overachieve your revenue targets through referrals from your partnerships.

• Coordinate with cross-functional teams within Airwallex, including legal, strategy, operations and finance where required to deliver a seamless experience for our partners.

• Maintain ongoing engagement with partners to build towards a long-lasting relationship.

• Contribute ideas and initiatives to senior Airwallex stakeholders on how we can continue to strengthen our partner network.

Who you are

We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 3+ years’ experience in partnership, sales, marketing or business development.

• Experience in negotiation and partnership proposal development preferred.

• Experience in strategy/ops or working in tech or a fast-growing start-up would be advantageous.

• Existing relationships / strong network with referral partners in accounting, technology, e-commerce, or start-ups preferred.

• Excellent written, verbal and in-person communication skills (Japanese & English)

• Strong analytical skills with experience with tools including Excel, PowerPoint, etc.

• Bachelor’s degree or equivalent.

Preferred qualifications:

• Experience working in fast-paced start-up payments organization

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.