Account Manager- Insurance, Commercial Lines
Confidential
Posted: March 19, 2026
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Quick Summary
Account Manager – Commercial Lines Insurance with a strong understanding of the insurance industry and excellent communication skills.
Required Skills
Job Description
Account Manager – Commercial Lines Insurance
📍 Fayetteville, NC (Onsite)
🕒 Full-Time | Permanent
About the Company
Join a well-established, family-owned independent insurance agency with over 50 years of success. Since 1975, the firm has grown to serve 18,000+ families and 2,500+ businesses across Eastern North Carolina, with strong carrier partnerships and a steadily expanding commercial lines book.
50+ carrier relationships
27,000+ total policyholders
65% personal lines / 35% commercial lines
Service area spans from Raleigh to the NC coast
Compensation & Benefits
💰 Base Salary: $50,000 – $60,000 (flexible based on experience)
🎯 Bonuses & Benefits: $4,000 – $5,000 annually, 401K & match, PTO, Paid holidays and more!
💼 Full-time, stable, long-term opportunity
🕓 Schedule: Monday – Friday, standard business hours
What You’ll Do
As a Commercial Lines Account Manager, you’ll be responsible for managing and servicing a diverse book of business while building strong client and carrier relationships.
Manage and service commercial lines accounts for business clients
Handle inbound client inquiries related to premiums, coverage, policy changes, and renewals
Process certificates of insurance, endorsements, binders, and policy updates
Support producers during renewals (focus is on service vs. new business sales)
Assist with writing renewals and occasional new business
Maintain relationships with carrier underwriters
Manage policy downloads and updates through the agency management system
Work across a variety of coverages including:
Business Auto
General Liability (CGL)
Commercial Property / BOP
Workers’ Compensation
Umbrella & Professional Liability
Flood, Tools & Equipment
Utilize Applied Systems (Epic or TAM preferred) and carrier portals for policy management and downloads
Operate within a fully digital, paperless workflow using standard office tools
What You Bring
Active North Carolina Property & Casualty License (Commercial Lines required)
Minimum 2+ years of commercial lines account management experience
Strong communication and client service skills
Tech-savvy and comfortable in a fully digital environment
Ability to manage multiple accounts and priorities with attention to detail
*********LOCAL CANDIDATES ONLY ***********
Please Note: This position is open to candidates who are authorized to work in the United States without the need for current or future visa sponsorship. We are not able to consider C2C arrangements or third-party submissions.