Account Manager (Ex-construction)

About Aphex:

At Aphex (https://www.aphex.co/), we believe the best way to improve construction delivery is to give people the tools and time to do their jobs. That's why we're on a mission to transform how major projects plan, communicate and track their work. Forget the endless spreadsheets, whiteboards, and outdated systems—our tools bring clarity and visibility to every corner of the project, empowering anyone on site to plan and communicate with ease.

Our customers are the industry's giants—building the tunnels, roads, bridges, and skyscrapers that define our cities. Major contractors like Acciona, CPB Contractors, John Holland, BMD, Seymour Whyte, and McConnell Dowell use Aphex to deliver their projects ranging from $50 million to multi-billion dollar mega projects.

We're the market-leading solution in both Australia and the UK. When we expanded to Australia in 2022, we quickly became the go-to platform for major infrastructure and building projects. Today, we're supporting teams building the roads, rail, tunnels, hospitals and buildings that millions of Australians will use every day.

We're tackling an industry that drives 10% of global GDP yet has seen productivity decline for 20 years. It's time for change.

The Role:

This is your chance to make a career change that harnesses your deep construction experience. You can step into a pivotal role as Account Manager in our AU go-to-market team. It's perfect for someone with a deep understanding of construction, eager to leverage their experience in a fast moving and rewarding environment.

At Aphex, we believe deeply that we are in the business of successful construction project delivery. As an Account Manager, you'll embody this principle—focusing first on helping projects succeed, which naturally leads to enterprise growth and expansion opportunities.

If you've been in the trenches of construction, managing projects, leading teams, and coordinating complex operations, and now you're ready to bring that expertise to a new frontier—this role is for you. We've crafted and refined our playbooks to ensure that you can transition smoothly into a strategic account management role, with the support and structure needed to excel.

For someone ambitious and ready to make an impact, it's the perfect moment. You'll have the opportunity to influence major infrastructure delivery across the AU, working with the country's leading contractors. We've built the foundation—now there's plenty of open field for you to run in.

Key Responsibilities:

• Own post-enterprise growth strategy and execution for key AU accounts

• Drive our value-first approach: project success → company success → Aphex growth

• Build and nurture relationships with senior decision-makers across customer organisations

• Conduct quarterly business reviews with executive stakeholders

• Generate expansion opportunities within enterprise customers

• Work with and lead customer success managers to deliver great onboarding and activation for customers

• Help customers establish consistent operating processes across their projects

• Deliver compelling product demonstrations that resonate with the folks running projects

• Adapt and iterate your version of our proven playbooks

• Consistently achieve quarterly and annual expansion targets

Who You Are:

• Construction Expertise > You've spent years on-site in construction, perhaps as a PE, SPE or an Area Manager, and now you're ready to leverage that knowledge in a new way.

• Tech Curious > You're excited by the potential of technology to solve the pain points you've experienced in construction and are keen to make a change in your career.

• Relationship Builder > Your communication skills are top-notch, and you're confident in your ability to connect with senior stakeholders and decision-makers.

• Personal Drive & Responsibility > You take ownership of your results and have a strong sense of urgency in getting things done.

• Growth Mindset > You're eager to learn, adapt, and grow in a new role, with a hunger to continuously improve.

What we offer:

• Competitive salary package: Base/variable split with opportunity to earn significantly more than in traditional construction roles

• A high-performing team: Be part of and contribute to a genuinely collaborative and motivated team

• Flexibility: Remote-first working with access to a convenient WeWork office

• Genuine development: Ongoing training, learning, and coaching to get better every day (including a training allowance)

• A focus on culture: At Aphex, we are serious about making real impact, together and strive to walk the talk on that every day

• An impactful mission: Be energised to make impact on the teams and projects shaping the world