Account Manager, EMEA

Cin7 is a fast-growing global software company that provides solutions for modern-day product sellers. We help these sellers connect and simplify their operations, keep track of their inventory at scale, and help them sell their products across multiple sales channels around the world.

Cin7 is expanding very quickly with a mission to empower product sellers to thrive by making selling as easy as buying. We are committed to this mission to become the leading Inventory Management Software brand in the world.

Serving over 8,000 customers globally, processing more than 125 million orders per year, and supporting over $35B of Gross Merchandise Value, Cin7 has been rated best overall in inventory management software in 2024 by Forbes Advisor.

How you'll make an impact:

As an Account Manager, you’ll focus on driving growth revenue for our current customers.

Cin7 is seeking dynamic SaaS account management talent, energized to help our customer’s businesses thrive through our robust connected inventory platforms. We are looking to hire experienced, customer-focused, Account Managers who are driven to challenge themselves, service customers, solve problems, and consistently crush quota in a fast-paced, collaborative, high-culture environment.

A day in the life::
• Educate our prospects and customers on the value of our products and how we can help scale their business
• Meet quotas for customer upsell and cross-sell by closing opportunities
• Manage renewals proactively for our ARR contract customers
• Proactively build and maintain a healthy pipeline through prospecting and responding to marketing-generated leads
• Manage customer contract changes between products, payment terms, etc.
• Provide detailed and accurate forecasting and maintain CRM/data hygiene
• Contribute to a culture of winning with Individual and team goal achievement
• Active listening, opportunity discovery, professional proposal creation, and presentation
• Conduct a needs analysis/buying influences and determine the customer’s pain points to understand how our solution will solve those needs
• Manage customer expectations to create long term Cin7 fans and a high level of customer satisfaction
• As part of our growing team, you will play an integral role in building, defining, and improving sales processes, strategies, tactics, and more
• Works towards a shared vision, understanding individual and team goals, and contributions connecting to wider organizational purpose
• Pivots between multiple cadences, challenges, and leads workflows seamlessly

What you'll bring with you::
• 2+ years of Customer Success and/or Account Management experience in a high-velocity SaaS sales environment
• Ability to establish and sustain relationships with prospects, partners, and existing clients
• Empathetic, customer-focused, driven, challenge seeking, self-directed learner
• Consultative sales approach, using value-based selling, including strong negotiation skills and excellent follow-through
• Resolute in leveraging internal knowledge centers, independent development, internal support members and sales peers as part of the information base
• Actively drives group synergy in pursuing collective goals
• A solid history of quota achievement
• Outstanding written and verbal communication skills
• Ability to work independently with professional detail in a fast-paced environment
• Bachelor’s degree

In return, we offer::
• A Global Wellness Day celebrated companywide, providing you a dedicated holiday to focus on your own wellbeing.
• A diverse team, where everyone helps each other, and inclusion is a core value.
• Frequent company-sponsored events so you can get to know your co-workers.

Why Cin7?

Cin7 is a leader in one of the most exciting software verticals right now, and we're growing exponentially. We're looking to add people to our team who are passionate about working with a fast growth tech company.

At Cin7, we make great products available to everyone. Every month, millions of sales orders flow through our platform reducing the cost, effort and time for product sellers so they can quickly get products to customers and build their brands without worrying about their operations. We pride ourselves on providing Inventory Management and Supply Chain software to help medium-large product businesses thrive in a highly competitive, digital world. CIN7 centrally manages inventory across multiple locations and channels, connecting 500+ systems to support receiving, selling and shipping stock.

We value diversity at Cin7, and bring people into the heart of everything we do. We hire, recruit, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every member of our team.