Account Manager Digital (d/f/m)

Position:
Jung von Matt is looking for an Account Manager Digital (d/f/m) to support our Experience team and interdisciplinary client teams across digital platform initiatives (websites, e-commerce, apps, landing pages). In this role, you are the reliable partner for our clients and the internal teams - keeping scope, budget, quality and relationships on track while helping to grow accounts through smart consulting and excellent delivery.

Your tasks:

• Own day-to-day client relationships for digital accounts and ensure smooth collaboration across strategy, design, tech, and delivery
• Translate business goals into clear scopes, briefs, roadmaps and priorities (together with PMs, UX/UI and Tech Leads)
• Manage commercial aspects: estimates, offers, budget tracking, profitability and invoicing support
• Identify opportunities for account development (additional modules, optimizations, rollouts, new initiatives) and drive proposals with the team
• Ensure project quality by challenging requirements constructively and steering stakeholders through decisions

What you score with:

• Several years of experience in account management / consulting for digital projects, ideally in an agency environment
• Strong understanding of digital platforms and ecosystems (CMS/DXP, e-commerce, integrations, performance fundamentals)
• Confident communication from working level up to senior stakeholders; clear and structured in complex situations
• Solid commercial mindset (budget, estimation, scope control) and a pragmatic “get things done” attitude
• A good eye for UX/UI, content quality and brand experience – and the ability to discuss it with clients and teams
• Fluent German and very good English; able to explain technical topics in an accessible way
• Team-oriented, proactive, and comfortable working across disciplines and partners

Experience:

• Experience with corporate websites, brand platforms, or digital products in multi-stakeholder environments
• Experience in leading a few website or platform relaunches
• Familiarity with agile ways of working (Scrum/Kanban) and delivery processes

What we offer:

• Professional growth: Access extensive training opportunities, including language courses in German and English, along with a variety of internal programs for personal development
• Health and wellness: Receive a subsidized Wellpass membership and support for mental health through mindfulness sessions and coaching opportunities
• Family and lifestyle support: Utilize our Parents Program and bike leasing options
• Annual leave: Enjoy 30 days of vacation to recharge and maintain your creativity
• Exclusive discounts: Enjoy corporate benefits with employee discounts on various services and products
• Engaging events: Participate in unique activities like Cinema Tuesdays and our annual ski trip, the Brettertour