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Account Manager Business Information

Coface

Dakar, Région de Dakar, Senegal permanent

Posted: December 19, 2025

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Quick Summary

We are looking for an Account Manager to join our team in Dakar, Senegal. The ideal candidate will have experience in trade and commerce, with a strong understanding of international business and a knack for navigating complex markets.

Job Description

Making trade happen : ensemble, faisons bouger le commerce!

Chez Coface, nous faisons bouger le commerce au quotidien.

Nos 5 200 experts, représentant plus de 80 nationalités dans 58 pays, partagent une même raison d'être : aider les entreprises à naviguer dans l'incertitude en leur donnant les moyens de prendre les bonnes décisions et de commercer plus intelligemment dans un monde complexe.

Avec près de 80 ans d'expérience à l’échelle mondiale, nous offrons aux entreprises une gamme complète de solutions : assurance-crédit, services d'information, recouvrement de créances, assurance Single Risk, cautionnement, affacturage... Autant de solutions qui reposent sur notre patrimoine unique de données, les technologies de pointe, l'innovation et une profonde connaissance de l'économie mondiale.

Rejoindre Coface, c'est faire partie d'une organisation internationale à taille humaine, où vos idées comptent.  Nous encourageons une culture basée sur l''apprentissage, la collaboration et l'inclusion, où vous vous verrez confier des responsabilités et pourrez concrètement mesurer l'impact de vos actions.

Façonnez l'avenir du commerce mondial avec nous. Soyez l'un des prochains Happeners à nous rejoindre !

OBJECTIVES :

• To take care and develop existing BI customers to meet revenue target and to convert customers into subscription.
• Takes care of sanity check on BI contracts (usage/contracts/billing
• Develop interest and awareness on Coface BI offer to secure profitable business for Coface.
• Ensure proper training for BI users and look for development opportunities within existing accounts
• Ensure renewal of contracts and upsell, limit attrition rate
• Provide Sales and Marketing Dpts with feedback from customers about BI products and solutions.
• To work closely Back Office to ensure contracts are in line with customer needs.

 

 

SPECIALIST SKILLS & KNOWLEDGE

• Proven experience of working in a sales development role, ideally in the Business Information market
• Proven ability to work in a fast-paced global business
• Autonomous: able to self-motivate and focus on goals and activities while working on one’s own
• Ability to work directly with customers and with brokers
• Sales negotiation and communication skills
• Able to build rapport and long term relationships with internal stakeholders and clients to build productive networks
• Prioritisation: determines the importance of each task and allocates time accordingly
• In depth familiarity and knowledge of various contract structures in order to provide a consultative solution
• Ability to liaise with hunting team when finding new opportunities into a given account
• Knowledge of current economic climate and how it affects the market

QUALIFICATIONS

• Minimum Master degree
• 2 to 3 years of experience in Account manager or Sales 
• Desirable: degree educated in Business and/or Finance related discipline
• Ability to interact with customers in both French and English

 

 

 

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