Account Manager

ABOUT THE ROLE

· As part of the Sales Team, the Account Manager is responsible for delivering a first-class customer experience while driving commercial growth in a developing and competitive market. This is a highly customer-facing role, supporting key clients within the FMCG and Pharma sectors.

· NIQ Brandbank is a recognized market leader in multiple international markets and is now focused on building and accelerating its presence locally. This role offers a unique opportunity to help shape the market, influence customer adoption, and grow alongside a business with strong long-term growth and career development potential.

 

RESPONSIBILITIES

· Identify, develop, and convert new commercial opportunities by working closely with customer contacts and internal teams

· Actively manage and grow customer relationships through regular face-to-face meetings, online meetings, presentations, and webinars

· Deliver compelling product demonstrations and value-based presentations tailored to customer objectives

· Ensure high levels of customer satisfaction by understanding client needs and delivering solutions aligned with NIQ Brandbank strategy

· Develop a deep understanding of NIQ Brandbank services and sell them effectively by clearly articulating customer-relevant benefits

· Investigate customer objectives and identify areas where Brandbank can expand its offering, increase value, and maximize revenue potential

· Support market-building activity by increasing product awareness and educating customers in a challenging but high-potential market

· Develop and improve key customer processes in line with Brandbank growth objectives

· Create and deliver professional, bespoke reporting solutions in line with corporate identity guidelines

· Consistently meet and exceed service-level agreements, including same-day response targets

· Build and maintain strong relationships with stakeholders at all levels within customer organizations

· Work closely with Account Managers to deliver shared account objectives

· Manage customer-related projects and initiatives end-to-end

· Take ownership of account management and customer relationship activities as required

 

ABOUT YOU

· You are a confident, customer-focused professional who enjoys building relationships, presenting solutions, and operating in a dynamic, evolving market. You are comfortable engaging with customers both in person and online, and you are motivated by the opportunity to help grow a market and a business with international credibility.

 

REQUIREMENTS

· 1–3 years of professional experience in a customer-facing role, ideally within a B2B environment

· Fluent Romanian and good English skills; knowledge of Hungarian is an advantage but not essential

· Strong communication skills across written, verbal, and presentation formats

· Comfortable delivering face-to-face meetings, presentations, and webinars

· Highly organized with a logical, structured approach to work

· Strong time management skills with the ability to prioritize effectively

· Personable, driven, and determined to exceed customer and commercial expectations

· Able to work independently as well as collaboratively within a team

· Adaptable, enthusiastic, and resilient in a challenging, market-building environment

· High attention to detail and the ability to manage multiple priorities simultaneously

· Working knowledge of Word, Excel, Outlook, Power Point and web-based tools

· Strong team spirit with a professional and mature attitude

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Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion