Account Manager

Ready to Be a Woom Account Manager? Join our Sales Team!

At woom, we believe kids’ bikes are the future of cycling. We are growing quickly and looking for a driven, can-do Account Manager to join our team and help support our expanding network of retail partners across the U.S.

This role will work alongside our current Account Manager — learning, collaborating, and growing together — while taking ownership of critical backend execution and dealer support functions. If you are a go-getter who thrives in a fast-paced, entrepreneurial environment, this role is for you.

What You’ll Do

The Account Manager plays a key role in supporting our rapidly growing retail partner network. This position collaborates closely with Sales, Logistics & Operations, and Finance to ensure seamless account setup, order execution, and dealer satisfaction.

This is a hands-on, high-impact role that blends relationship management, operational execution, and strategic program rollout.

Partner side-by-side with the Sales team to support and grow retail accounts

Collaborate cross-functionally with Logistics & Operations and Finance to ensure smooth order processing and account execution

Own backend account setup and system execution for new and existing dealers

Manage order entry with accuracy and efficiency

Provide best-in-class dealer customer service and ongoing account support

Lead the rollout and execution of our merchandising program across retail partners

Support dealers with product information, program details, and operational guidance

Identify opportunities to improve internal processes and dealer experience

What You Bring to the Woom Wheelhouse

2–4 years of sales or account management experience (bike or outdoor industry preferred)

Strong relationship-building, communication, and negotiation skills

Proficiency in Microsoft Office (Excel required) and willingness to learn new systems

Experience with order entry, ERP/CRM systems a plus

Passion for cycling and/or working in the outdoor industry preferred

Bonus Points (Woom Wishes!)

A go-getter with a “figure it out” mindset

Highly organized and detail-oriented

Comfortable juggling multiple priorities in a growing company

Collaborative and team-oriented

Excited to build something meaningful in the kids’ bike category

Customer service experience

Why You’ll Love Rolling With Us

Competitive salary and benefits

Generous healthcare options

Paid time off that encourages balance and adventure

Discounts on woom bikes and gear (for you and your family!)

Learning and Development opportunities

A mission-driven role with the chance to impact childhood experiences worldwide

More About Woom

We build bikes for children, not just smaller versions of adult bikes. From balance bikes for toddlers to first gears and beyond, our bikes are designed with kids in mind — lightweight, safe, and made to grow with them.

At woom, we believe every child deserves the freedom and confidence that comes from learning to ride. Our products are built to inspire joy, create memories, and empower families.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.