Account Manager - Advertising (Marketplace Sponsored Product Ads)

takealot.com, a leading South African online retailer, is looking for a Account Manager - Advertising to join our Takealot Group Advertising team in Cape Town. We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people to join us. We offer market related benefits, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Lead Sales Specialist

Your responsibilities will include:

● Driving the adoption and usage of Takealot’s self-service advertising platform for Sponsored Advertising; by Marketplace sellers
● For self-service, analyse sales metrics and advertising data to identify trends and areas for improvement.
● Provide sellers with clear, data-driven insights and recommendations.
● Build media plans for top-tier spending sellers and identify opportunities for upselling additional services or advertising solutions.
● Coordinate the collection of assets needed for designers to create and execute campaigns.
● Manage the integration of all booked advertising campaigns into the marketing calendar, ensuring they are communicated to retail marketing managers and delivered effectively and on schedule.
● Supervise billing and payment processes to ensure accuracy and timeliness.
● Monitor campaign performance through tracking reports, share results with clients, and maintain a portfolio documenting campaign execution.
● Consistently meet and surpass advertising sales targets for the platform
● Assist in development of promotional material and content to encourage adoption of the platform by Marketplace Sellers
● Provide support to Marketplace Account Managers to encourage usage of the advertising platform by their Key Accounts and problem solve issues with these accounts
● Implement new seller acquisition strategies
● Collect feedback from sellers about the advertising platform and provide useful insights to further enhance the platform
● Collaborate with the CRM team to build case studies of the successful usage of the tools and develop material for sellers to drive adoption/retention/growth
● Contribute to the development and/or hosting of educational webinars to train users on performance metrics, insights, and how to drive greater results
● Escalate any operational platform issues to the technical teams to resolve

Attributes Required:

● Smart, hard-working, with demonstrable integrity
● A passion for online, digital marketing and advertising is essential
● Bias towards action and solution-oriented
● A self-starter and fast learner with an active thirst for knowledge
● Willing to take direction and able to work independently, demonstrating initiative
● Highly organised with meticulous attention to detail
● Ability to multi-task and to meet tight deadlines
● Comfortable working under pressure in a fast-paced environment

Qualification, Competencies & Experience:

● Bachelor's Degree or Advanced Diploma
● If the degree/diploma qualification requirement isn’t met, at least 5 years of account management experience/exposure (through projects or responsibilities) will be required
● 3 years experience in B2B software or advertising sales (account management)
● Digital Marketing, Advertising and Sales experience (must have)
● E-Commerce experience is advantageous but not required
● Demonstrated ability to consistently achieve sales targets
● Strong track record of internal and external relationship management

The Environment:

• Takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.

• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve

• We are short on ego and high on output

• We are doers and not only thinkers, it’s all in the execution after all

• We love what we do and what we are creating

We seek to Employ an Extra Ordinary Mind who:

• is respectful but forthright

• is an expert at doing, who can not only design but also execute

• is analytical, able to use data to make decisions

• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours

• is passionate about the potential of e-commerce and delivering a world-class customer experience

• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster

• is business SMART. Able to think about problems from a business perspective using technical and product input;

• is curious and challenge the status quo

• is innovative and enjoys iteration

• is collaborative

• will be at the cutting edge of developing new concepts for takealot.com

• thinks like an owner of the business

• is SMART, has INTEGRITY and is HARD WORKING

If you meet the above criteria and are an Extraordinary Mind, come and join us!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.