Account Manager / Account Director – Rail Industry (m/f/d)

About the job:
About us
 
As Account Manager / Account Director – Rail, you will own a portfolio of strategic OEMs, system suppliers, component manufacturers and rolling stock operators in the European rail industry.
 
Your mission is to deepen CSP’s footprint across the rail value chain — covering rolling stock manufacturing, component production, maintenance depots, overhaul facilities and compliance-heavy workflows.
You will strengthen CSP’s position in quality management, production, safety, documentation, and regulatory compliance within one of Europe’s most demanding industrial environments.
 
You will work with engineering, quality, production, maintenance, IT and executive stakeholders to support digital transformation and position CSP as a long-term partner for safety, reliability and operational excellence.
 
This is a high-impact, strategic role at the center of CSP’s growth in the rail and rolling stock market.
 
About the Role
 
As an Account Manager / Account Director at CSP, you own a defined territory and a portfolio of strategic industrial rail accounts.
 
You are responsible for winning new customers, expanding existing relationships, and positioning CSP’s QMS and Shopfloor solutions with stakeholders across engineering, production, safety, regulatory compliance and C-level leaders.
 
You apply a value-selling approach, understand complex, safety-critical production environments, and guide customers through their digital transformation journey.

Position details:
• Own the full sales cycle for CSP’s solutions across major rail OEMs, system integrators, Tier-1 suppliers and maintenance operators.
• Understand rail-specific production processes, safety standards (RAMS), and regulatory frameworks (EN 5012x).
• Develop strategic account plans aligned with customer roadmaps (new rolling stock platforms, refurbishment programs, predictive maintenance, digital twins).
• Identify whitespace opportunities including traceability, documentation control, audit trails, analytics, AI-driven quality, and cloud migration.
• Lead complex enterprise sales cycles involving engineering, production, quality, IT, procurement and safety departments.
• Build multi-threaded relationships across plants, engineering units, depots, and group functions.
• Drive new business and expansion of existing deployments (e.g., multi-site rollouts, global harmonization).
• Articulate CSP’s value in the context of safety-critical manufacturing, compliance, zero-defect initiatives and lifecycle documentation.
• Collaborate closely with Solutions Consulting, Product, Customer Success and Partner Managers to deliver successful projects.
• Manage forecasting, pipeline discipline and executive communication.
• Represent CSP at rail industry events, supplier days, mobility conferences and quality networks.

Qualifications:
• Several years of experience in enterprise software sales (QMS, MES, ERP, production IT, SaaS strongly preferred).
• Proven track record of achieving or exceeding revenue targets in complex B2B environments.
• Experience selling to rail OEMs, system integrators, component suppliers, or transport operators is a strong advantage.
• Strong understanding of industrial production, rail manufacturing processes, safety requirements and compliance workflows.
• Experience in both hunting and farming — comfortable with new logo acquisition and account expansion.
• Excellent communication, negotiation and presentation skills.
• High degree of ownership, structure and accountability.
• CRM proficiency (Salesforce, HubSpot, MS Dynamics or similar).
• Fluent English; German or additional European languages are an advantage.
• A bachelor’s degree is essential, and a master’s degree or equivalent experience is preferred.

Why CSP?:
•  Play a key role in growing CSP’s footprint in the European rail industry.
• Work in a scaling software company with a strong vision for SaaS and AI-based solutions.
• High impact on market development and customer transformation initiatives.
• Fast decision-making, collaborative culture, meaningful ownership.

Benefits:
Flexibility & work-life balance• You benefit from flexible working hours for your perfect mix of work and leisure time.
• Hybrid working with a predominantly home-based office offers you freedom and social integration at the same time.

Exciting tasks & development• You can expect a varied job in an international environment with renowned customers.
• Thanks to structured training with a personal mentor at your side, you will feel right at home.
• Be part of digitalization with innovative solutions and contribute your own ideas.
• Individual development opportunities support your career path.

Team & Culture• You are an important part of our open, appreciative team with an informal culture of equality.
• Feel at home in a family atmosphere.
• We stand for an experimental, error-tolerant, and agile mindset—we learn from mistakes and develop together.

Working environment & benefits• Modern, ergonomic workplaces with top equipment.
• Gather your thoughts in the gaming lounge, while playing foosball, or during other social activities.
• We offer you a company health management program and flexible retirement benefits.
• We also offer the classics: free coffee, tea, water, and organic fruit.ake advantage of discounted shopping deals and bike leasing at company rates.

Next steps:
Ready to Drive Real Impact?
 
We’re looking forward to meeting ambitious sales professionals who want to grow with us.
Apply now — or reach out directly for a confidential conversation.

Our Commitment to You:
CSP is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 
 CSP aims to be accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected]