Account Manager / Account Director – High Tech Industry (m/f/d)

About the job:
About us
 
As Account Manager / Account Director – Mechanical Engineering, you will own a portfolio of key industrial and machinery manufacturing customers.
Your mission is to expand CSP’s footprint across production, assembly, quality management, and service environments — enabling customers to increase operational excellence, reduce defect costs, and digitize their quality workflows.
 
You will work closely with engineering leaders, operations teams, quality managers, IT departments, and industrial executives to guide their transformation journeys toward modern cloud-based QMS and Shopfloor solutions.
 
About the Role
 
As Account Manager / Account Director – High Tech Industry, you will manage strategic relationships with semiconductor fabs, electronics manufacturers, robotics companies, battery producers, and other advanced industrial players.
 
Your mission is to help these organizations improve yield, reduce scrap, meet regulatory and customer compliance requirements, and adopt next-generation QMS and Shopfloor solutions.
You will work directly with engineering, operations, quality, IT, automation, and executives to support their digital transformation journeys.
 
This role is highly strategic and sits at the center of CSP’s growth in High Tech manufacturing.

Position details:
• Own the full sales cycle across high-tech and electronics manufacturing companies — from first contact to contract signature.
• Develop multi-year account strategies aligned with customer goals such as yield improvement, process stability, automation, predictive quality, and cloud adoption.
• Identify whitespace including SPC, traceability, complaint management, audit workflows, supplier quality, and advanced analytics.
• Lead complex sales cycles involving engineering, operations, automation teams, production IT, and procurement.
• Expand existing accounts through new line deployments, multi-site rollout programs, and modernization initiatives.
• Build multi-threaded relationships with end users, engineering leads, plant managers, digital manufacturing teams, and C-level stakeholders.
• Articulate CSP’s value in high-tech environments where precision, speed, and regulatory compliance are essential.
• Collaborate with PreSales, Product, Customer Success, and Partner Managers to run evaluations, POCs, and value assessments.
• Manage forecasting, pipeline development, and territory planning with a high level of accuracy and discipline.
• Represent CSP at industry events, technical conferences, partner activities, and high-tech manufacturing expos.

Qualifications:
• Several years of enterprise software sales experience within the High Tech, semiconductor, electronics, optics, robotics, battery cell, or advanced manufacturing industries.
• Solid understanding of precision manufacturing, advanced production processes, and quality methodologies (SPC, APQP, root cause analysis, DMAIC).
• Proven track record selling into complex, compliance-heavy environments with multiple stakeholders.
• Experience with QMS, MES, LIMS, PLM, or other regulated software systems is a strong advantage.
• Ability to articulate value in environments governed by ISO 13485, FDA 21 CFR Part 11, MDR, and GMP standards.
• Ability to engage senior stakeholders, influence decisions, and navigate complex buying centers.
• Strong understanding of industrial production environments, quality processes, and shopfloor workflows (a plus).
• Experience in both hunting and farming — comfortable with both new logo acquisition and account expansion.
• Excellent communication, presentation, and negotiation skills.
• High degree of ownership, structure, and accountability.
• CRM proficiency (Salesforce, HubSpot, MS Dynamics, or similar).
• Fluent English; German or other European languages are an advantage.
• A bachelor’s degree is essential, and a master’s degree or equivalent experience is preferred.

Why CSP?:
• Work in a growing software company with a strong vision to transition toward SaaS and AI based solutions.
• High impact on CSP’s market development and partner-driven growth.
• Fast decision-making, collaborative culture, and high ownership.

Benefits:
Flexibility & work-life balance• You benefit from flexible working hours for your perfect mix of work and leisure time.
• Hybrid working with a predominantly home-based office offers you freedom and social integration at the same time.

Exciting tasks & development• You can expect a varied job in an international environment with renowned customers.
• Thanks to structured training with a personal mentor at your side, you will feel right at home.
• Be part of digitalization with innovative solutions and contribute your own ideas.
• Individual development opportunities support your career path.

Team & Culture• You are an important part of our open, appreciative team with an informal culture of equality.
• Feel at home in a family atmosphere.
• We stand for an experimental, error-tolerant, and agile mindset—we learn from mistakes and develop together.

Working environment & benefits• Modern, ergonomic workplaces with top equipment.
• Gather your thoughts in the gaming lounge, while playing foosball, or during other social activities.
• We offer you a company health management program and flexible retirement benefits.
• We also offer the classics: free coffee, tea, water, and organic fruit.ake advantage of discounted shopping deals and bike leasing at company rates.

Next steps:
Ready to Drive Real Impact?
 
We’re looking forward to meeting ambitious sales professionals who want to grow with us.
Apply now — or reach out directly for a confidential conversation.

Our Commitment to You:
CSP is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 
 CSP aims to be accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected]