Account Executive - Upsell (Des Moines)

Our Mission and Opportunity

Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time Cloud 100 company, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.

Our Team

Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally.

Who you are

You are someone with professional experience who is excited to start a career in sales in a fast-moving startup environment. You thrive in roles with ambitious goals, frequent feedback, and opportunities to grow through hands-on experience. You’re energized by talking to customers and prospects, asking smart questions, and helping people solve real problems.

You’re motivated to take ownership of ambitious sales goals—from first conversation through close—whether that’s with new prospects or existing customers. You enjoy building relationships, understanding needs, and clearly explaining how brightwheel can deliver value. You’re excited to join a competitive, collaborative team that spends the day engaging with customers and prospects via Zoom, phone, and email.

You’re excited by the impact of your work—helping early education providers spend more time with children, strengthen relationships with families, and run healthier businesses through technology. You’re curious, coachable, and passionate about improving the world through education and technology.

What you’ll do

• Engage with both prospective and existing customers to understand their needs and recommend brightwheel solutions that help their businesses grow

• Conduct high-volume outbound outreach and discovery to identify opportunities, uncover pain points, and educate prospects and customers on brightwheel’s value

• Run live product demonstrations tailored to each prospect’s or customer’s needs, clearly showing how brightwheel can improve their day-to-day operations

• Own the full sales cycle—from generating and qualifying leads to booking and running demos to closing deals

• Be accountable for achieving monthly revenue and unit goals, with clear expectations and support to help you succeed

• Use Salesforce to manage outreach, pipeline, and follow-ups, keeping information accurate and up to date (we’ll train you if it’s new)

• Learn the competitive landscape and confidently position brightwheel based on customer needs

• Regularly review calls and demos with your manager and peers to identify strengths, improve your approach, and continuously level up your sales skills

Skills, Qualifications, and Abilities

• Professional experience in any customer-facing, goal-oriented, or fast-paced role (prior sales experience is not required)

• Strong organization and time-management skills, with the ability to manage multiple priorities

• Competitive, resilient, and motivated by goals—comfortable hearing “no” and pushing forward

• Quick learner who adapts easily in a dynamic, evolving environment

• Coachable and receptive to feedback, with a growth mindset and desire to continuously improve

• Clear communicator who can ask thoughtful questions, listen actively, and guide conversations toward solutions

Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Protecting Our Applicants: Please be aware of recruiting scams impersonating Brightwheel. All legitimate communications come from @mybrightwheel.com addresses, and we never ask for payment or sensitive personal data as part of our hiring process. If you suspect fraudulent contact, reach out to [email protected]. Thank you for helping us keep our applicant community safe.