Account Executive, Ticket Sales & Services

Job Summary

The Belleville Senators (AHL Affiliate of Ottawa Senators) are seeking an Account Executive to aid in the development of the team’s ticketing portfolio. This includes both the sale and retention of season tickets, flex packages, group experiences and premium hospitality. The individual will be responsible for prospecting new opportunities, closing and retaining business, and maintaining respective relationships. The position exists within the Department of Business Development. This is a replacement position.

Essential Duties & Responsibilities

The candidate will primarily be responsible for:

Meeting and exceeding sales targets for season tickets, flex packages, group tickets and premium hospitality

Generating new sales revenue through prospecting, outbound calls, client meetings, customized emails, team-related events, upselling and generating referrals, among other methods

Maintain detailed and accurate record of all prospects, active leads and current clients in database

Develop and execute sales events to promote and sell ticket packages

Perform in-game responsibilities, including group sales execution, client entertainment and sales booth

Provide customer service and aid in the resolution of ticketing issues with fans as they arise

Other duties as assigned

Job Requirements

University/College Degree in business administration, sports management or a related field

1-2 years of previous experience in an outbound sales position and/or professional sports environment

A demonstrated interest in and affluence for sales and service within professional sports

Comfort within a results oriented atmosphere that includes over the telephone and in-person sales

Exceptional written and verbal communication as well as relationship management skills

Be self-directed and able to work independently with integrity

Effective organization and prioritization, with the ability to adapt to rapidly changing demands

A strong work ethic and desire to build a career in the professional sports industry

Able to work non-traditional hours, including nights, weekends, holidays and game days as needed

An entirely professional attitude and demeanor at all times

We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received will be maintained on file for a period of 6 months and may be referenced for future staffing requirements.

Senators Sports & Entertainment supports the goals of Ontario Regulation 191/11 - Integrated Accessibility Standards and is pleased to accommodate applicants who have a disability during the recruitment process. Please inform the Human Resources Department at 613-599-0250 if you require disability-related accommodation in order to participate in the recruitment process.

SSE is committed to building an inclusive process that respects the dignity and independence of people with disabilities.

SSE confirms that it does not use artificial intelligence (AI) or automated decision-making tools in its recruitment or hiring processes. All candidate screening, evaluation, and selection decisions are conducted by human recruiters or hiring managers using predefined, job-related criteria, ensuring a fair, transparent, and human-led hiring process in compliance with applicable employment and privacy laws