Account Executive, Ticket Sales & Services

The Opportunity

The Belleville Senators are seeking an energetic, detail-oriented professional to join our Ticket Sales & Service team as Account Executive, Ticket Sales & Service on a 6-month full-time contract. This is an excellent opportunity to join an NHL affiliate which will allow the candidate to become fully engaged in the business of a professional sports team.     

The Account Executive will aid in the development of the team’s ticketing portfolio. This includes both the sale and retention of season tickets, flex packages, group experiences and premium hospitality. The individual will be responsible for prospecting new opportunities, closing and retaining business, and maintaining respective relationships. The position exists within the Department of Business Development. 

Number of vacancies: 1

Employment Type: Full-Time, Contract

Duration: 6 months, April - October 2026

Location: CAA Arena, 265 Cannifton Road, Belleville, ON K8N 4V8

Key Responsibilities

The candidate will primarily be responsible for:

Meeting and exceeding sales targets for season tickets, flex packages, group tickets and premium hospitality

Generating new sales revenue through prospecting, outbound calls, client meetings, customized emails, team-related events, upselling and generating referrals, among other methods

Maintain detailed and accurate record of all prospects, active leads and current clients in database

Develop and execute sales events to promote and sell ticket packages

Perform in-game responsibilities, including group sales execution, client entertainment and sales booth

Provide customer service and aid in the resolution of ticketing issues with fans as they arise

Other duties as assigned

Qualifications (what we look for)

University/College Degree in business administration, sports management or a related field

1-2 years of previous experience in an outbound sales position and/or professional sports environment

A demonstrated interest in and affluence for sales and service within professional sports

Comfort within a results oriented atmosphere that includes over the telephone and in-person sales

Exceptional written and verbal communication as well as relationship management skills

Be self-directed and able to work independently with integrity

Effective organization and prioritization, with the ability to adapt to rapidly changing demands

A strong work ethic and desire to build a career in the professional sports industry

Able to work non-traditional hours, including nights, weekends, holidays and game days as needed

An entirely professional attitude and demeanor at all times

Who We Are 

The Belleville Senators are a professional ice hockey team based in Belleville, Ontario, competing in the American Hockey League (AHL). They are the top affiliate of the NHL's Ottawa Senators and were established in 2017 after the Binghamton Senators relocated to Belleville. The team plays its home games at CAA Arena and serves as a key development ground for Ottawa’s future NHL talent.

What We Offer

Employees will have the opportunity to work in a unique industry, with access to to memorable fan experiences, and exclusive perks such as: staff tickets to games and events, partnership discounts (Goodlife, etc.), and free on-site parking - along with the chance to contribute to an organization that takes pride in its people, its performance, and its community.

Active social committee, which hosts multiple large-scale events throughout the year.

This role falls within a base salary range of $39,200.00 - $60,000.00 annually, consistent with the organization’s established salary ranges. Salary ranges are determined through a wide variety of factors including but not limited to market data, internal equity, education, relevant experience, knowledge, and applicable skillset. 

We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received will be maintained on file for a period of 6 months and may be referenced for future staffing requirements.

Senators Sports & Entertainment supports the goals of Ontario Regulation 191/11 - Integrated Accessibility Standards and is pleased to accommodate applicants who have a disability during the recruitment process. Please inform the Human Resources Department at 613-599-0250 if you require disability-related accommodation in order to participate in the recruitment process.

SSE is committed to building an inclusive process that respects the dignity and independence of people with disabilities.

SSE confirms that it does not use artificial intelligence (AI) or automated decision-making tools in its recruitment or hiring processes. All candidate screening, evaluation, and selection decisions are conducted by human recruiters or hiring managers using predefined, job-related criteria, ensuring a fair, transparent, and human-led hiring process in compliance with applicable employment and privacy laws