Account Executive [Hybrid, Vancouver]

We're Hiring!

We're looking for brilliant thinkers to join our #Rocketeers. If you've ever wondered what it's like to work in a place where people enjoy their work and where talent is more important than the title, then keep reading.

What is ScalePad?

ScalePad is a market-leading software-as-a-service (SaaS) company with headquarters in Vancouver, Toronto, Montreal and Phoenix, AZ. However, we are proud to say our employee reach is now global so we can best serve our partners all over the world.

Our success is no accident: ScalePad provides MSPs of every size with the knowledge, technology, and community they need to deliver increased client value while navigating the continuously changing terrain of the IT landscape. With a suite of integrated products that automate and standardize MSP’s operations, analyze and uncover new opportunities, and expand value to clients, ScalePad is equipping the MSP adventure.

ScalePad has received awards such as MSP Today’s Product of the Year, G2’s 2024 Fastest Growing Product, and 2024 Best IT Management Product. In 2023, it was named a Best Workplace in Canada by Great Place to Work™. ScalePad is a privately held company serving over 12,000 MSPs across the globe.

You can contribute to our innovation and appreciate how your work is helping take this company to a higher level of operational maturity. More on that here.

Your mission should you choose to accept it.
Lead the sales journey for our clients by building strong partnerships, understanding their needs, and showcasing the value of ScalePad’s innovative solutions. You’ll receive the training and support needed to master our products and confidently demonstrate their capabilities. With your sharp market insight and go-to-market instincts, you’ll excel in our fast-paced, entrepreneurial environment. A self-starter with a creative edge, you balance priorities with empathy and serve as ScalePad’s voice to the world- driving growth and elevating MSP solutions on a global stage.

Responsibilities.

Lead the complete sales process, from initial engagement, sales demo and strategic consultation with prospects to understanding their unique needs, articulating the value proposition of ScalePad, and ultimately closing deals. Your ability to navigate this cycle efficiently and effectively will be key to our continued success.

Serve as the face of ScalePad to our prospects, acting as a trusted advisor and educating them on the full suite of sales resources available. Demonstrate how our solutions can address their needs now and in the future to support  their  business growth and client success.

Stay ahead of the curve in the fast-paced world of MSPs by maintaining a deep knowledge base of market behavior and trends. Anticipate partner needs and tailor your approach accordingly.

Utilize exceptional communication skills, both written and verbal, to articulate complex ideas clearly and persuasively. Listen with empathy and understanding, becoming a trusted advisor and advocate for our partners.

Play a crucial role in contributing operationally to the growth and success of our company. Provide insights and feedback to shape strategies, processes, and product offerings, ensuring we remain at the forefront of innovation in the MSP space.

Maintain accurate and up-to-date records in CRM software, leveraging insights to optimize outreach strategies and meet or exceed sales targets.

Provide feedback to internal teams on product enhancements, process improvements, and market insights to ensure we remain innovative and competitive.

Qualifications.

2+ years of successful SaaS or B2B experience in a business development or sales role where you learned and applied in depth industry product knowledge to consult on the needs of the client. 

We would love to know if you have  experience in the MSP space or selling to IT decision-makers.  If you do not yet have experience with IT or MSP, tell us why you are interested in ScalePad and the MSP space now.

You can discuss a past demonstrated ability to succeed with a  plan which may have included  strategies to position and advise on  new products or new features within existing products. 

You can share a process or methodology you have learned to support your clients experience in evaluating and selecting a service or product based solution.

Metrics-driven mindset with expertise in pipeline management, conversion tracking, and leveraging CRM systems like Hubspot or SFDC  to manage and communicate your potential results and forecast.  

Proven success in fast-paced, dynamic, and entrepreneurial environments, balancing multiple priorities with precision and empathy.

Self-starter with excellent communication skills, both written and verbal, adept at building rapport with partners, colleagues, and managers.

What You’ll Love Working As A Rocketeer:

Everyone’s an Owner: Through our Employee Stock Option Plan (ESOP), each team member has a stake in our success. As we scale, your contributions directly shape our future – and you share in the rewards.

Growth, Longevity and Stability: Benefit from insights and training from our leadership and founder, whose extensive experience in funding and scaling successful software companies creates a stable environment for your long-term career growth. Their proven track record fosters a culture of lasting success.

Annual Training & Development: Every employee receives an annual budget for professional development, empowering you to advance your skills and career on your terms.

Hybrid Flexibility: Whether remote or hybrid, your work arrangement will depend on your role. For those in hybrid roles, enjoy access to our world-class offices in downtown Vancouver, Toronto, and Montreal, complete with top-tier amenities to enhance your workday.

Cutting-Edge Gear: Whether in the office or at home, you’ll be set up for success with top-of-the-line hardware.

Wellness at Work: Our Vancouver office features a fitness facility, outdoor ping-pong tables, and even a climbing wall to help you stay active and energized.

Comprehensive Benefits: We’ve got you covered with an extensive benefits package with 100% medical and dental coverage fully employer-paid, RRSP matching after one year of employment, and even a monthly stipend to help offset the costs of the hybrid experience.

Flexible Time Off: With our unlimited flex-time policy in addition to all accrued vacation allows you to take the time you need to recharge and thrive.

Dream jobs don’t knock on your door every day.  

ScalePad is not your typical software company. When we hire you, we aren’t just offering you a job, but rather we are committing to investing in both you and your long-term career. You'll help shape how this modern SaaS company operates and make a genuine impact on the future of our people, product, and partners.

We invite all qualified candidates to apply. Please note, you must be eligible to work in Canada to be considered for this role. We thank you for your interest. However, only successful applicants will be contacted.

At ScalePad, we believe in the power of Diversity, Equity, Inclusion, and Belonging (DEIB) to drive innovation, collaboration, and success. We are committed to fostering a workplace where every individual's unique experiences and perspectives are valued, and where employees from all backgrounds can thrive. Our dedication to DEIB is woven into the fabric of our culture, guiding our actions and decisions as we build a stronger and more inclusive future together.

Join us and be part of a team that celebrates differences, embraces fairness, and ensures that everyone has an equal opportunity to contribute and grow. Together, we're creating an environment where diverse voices are not only heard but also amplified, where everyone feels valued, and where we can all achieve our full potential.

Please no recruiters or phone calls.