Account Executive (Europe Based)

About Gelato

Gelato has created the world’s largest global network for on-demand production of custom products – from t-shirts and mugs to books and wall art. We empower a new generation of ecommerce entrepreneurs to share their creativity worldwide while embracing local, sustainable production. By producing locally and perfectly matching supply with demand, we eliminate waste and reduce carbon emissions.

At Gelato, we don’t own production facilities – we build the software that connects them. With over 140 production partners in 32 countries, our network can deliver custom products to five billion people in just 72 hours. It’s smarter, faster, and greener.

With GelatoConnect, our SaaS platform, we’re driving innovation in print production. GelatoConnect simplifies operations for print producers by automating procurement, workflows, and logistics into one seamless system. By boosting efficiency and cutting costs, it helps businesses scale to meet market demands. With GelatoConnect, we’re reshaping the print industry to be more efficient, sustainable, and profitable.

What you will be doing

Gelato sits at the intersection of some of today’s most important trends: the continued rise and embrace of the creator economy, global supply chains, and e-commerce, and building toward a more sustainable future. These trends are having an impact on how Printers can cost-effectively scale their businesses and with GelatoConnect our goal is to provide them with an end-to-end production platform that helps them take on these global macro trends to profitably scale their operations.

As an Account Executive (SMB) in GelatoConnect, you will be responsible for driving fast, transactional sales cycles and contributing directly to Gelato’s growth by converting inbound interest and outbound leads into new customers. This role gives you the opportunity to own the full sales process.

You will:

• Own the full sales cycle for transactional SMB deals, from qualification to closing.

• Convert inbound demand quickly and efficiently into revenue.

• Manage a high volume of opportunities with speed, accuracy, and consistency.

• Consistently meet and exceed monthly and quarterly sales quotas.

• Maintain excellent CRM hygiene to ensure forecasting accuracy and sales insights.

• Provide frontline feedback to Marketing, Product, and Partnerships to improve our go-to-market approach.

• Evangelize the benefits of GelatoConnect to SMB printers and help them scale profitably.

Who you are

You have a start-up mentality, incredible stamina, resilience, and grit. You’re a doer. You change until you win. You feel comfortable getting your hands dirty while never losing sight of long-term ambition. You are confident in your abilities and experience, yet humble and curious in your execution. Embracing change, complexity, and ambiguity while also navigating a little bit of chaos is essential for success in this role.

• 4+ years of B2B sales experience, ideally in SaaS, e-commerce, or cloud-based platforms.

• Demonstrated success in a high-velocity sales environment (SMB/transactional).

• Strong track record of meeting or exceeding revenue targets.

• Excellent communication and relationship-building skills.

• Experience with CRM systems (e.g., Salesforce, HubSpot) and sales reporting tools.

• Entrepreneurial mindset with a bias toward action and ownership.

• Fluency in English; additional European languages are a plus.

What it’s like to work at Gelato

We are a customer-obsessed team with the ambition to change the world by connecting technology to the printing industry and making it much more sustainable. Everyone who joins our team must feel genuinely intrigued and motivated by our mission. We expect a lot. We are a driven team with big goals, so we seek individuals who are genuinely passionate about their work and possess an entrepreneurial spirit. Our culture is unique and we live by our values, so it's worth learning more about our culture and how we work before presenting your application.

At Gelato, we pride ourselves on our global presence with 14 offices worldwide, fostering a dynamic and diverse work environment. Rooted in a culture that values collaboration, creativity, and camaraderie, we actively cultivate a company culture that thrives on shared experiences. We encourage team members to embrace this culture by working from our inspiring office spaces at least three days a week, allowing for meaningful connections and collective growth.

Lastly, we ask that you please upload your CV in English, regardless of which country you are applying from.