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Account Executive - Conversation Intelligence

Contentsquare

New York, New York Hybrid permanent

Posted: December 9, 2025

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Job Description

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.


As an Account Executive - Conversation Intelligence you will be responsible for building and expanding Contentsquare’s revenue, and ensuring long-term success in the region. This role will interface across all Company teams and functions including Consultants, Customer Success Managers, Pre-sales Engineers, Finance and Legal; and requires a high-energy, over achiever who will be able to define our local strategy and evangelize the North American market.

What you'll do::
Own the full sales cycle from prospecting to close and drive new business sales in North America Manage a book of business including renewal, cross-sell and up-sell Promote the Contentsquare value proposition to existing customers within a highly competitive market Manage complex sales cycles for new business, renewals and expansions Establish, navigate, and maintain relationships with senior executives and decision-makers Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product Excel within a fast-paced, dynamic organization


What you'll need to succeed:
7+ years as a sales hunter (new logo / new revenue acquisition) with relevant SaaS experience An entrepreneurial spirit, ready to drive US growth Experience selling software solutions into Customer Support Experience managing a pipeline and closing SaaS contracts The ability to develop senior-level relationships quickly and effectively Experience presenting to senior managers and the C-suite at leading enterprise companies The ability to handle multiple opportunities simultaneously at various stages of the buying process Interest in increasing customer satisfaction and deepening customer relationships


Why you should join Contentsquare
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

Here are a few we want to highlight:
- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
- Work flexibility: hybrid and remote work policies
- Generous paid time-off policy (every location is different)
- Immediate eligibility for birthing and non-birthing parental leave
- Wellbeing and Home Office allowances
- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
- Every full-time employee receives stock options, allowing them to share in the company’s success
- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
- And more benefits tailored to each country

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

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