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Account Executive, Commerce Cloud – Higher Education

Salesforce

7 Locations Hybrid permanent

Posted: February 17, 2026

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Quick Summary

A Account Executive, Commerce Cloud – Higher Education position is available to drive customer success in the education sector.

Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Account Executive, Commerce Cloud – Higher Education
Salesforce is expanding its Commerce Cloud presence in Higher Education, and we’re looking for an experienced, consultative sales leader to help shape the future of digital commerce across colleges and universities.

As a Commerce Cloud Account Executive, you will own and drive Commerce Cloud revenue across a large, multi-state territory, working in close partnership with Salesforce Account Executives and cloud specialists. This is a specialist role, focused exclusively on Commerce Cloud, where you will lead solution strategy, executive engagement, and deal execution for net-new opportunities.

Higher Education is entering a new era, with lifelong learning, alternative credentials, continuing education, alumni engagement, and digital storefronts redefining how institutions engage learners. Commerce Cloud plays a critical role in enabling this transformation, and you’ll be at the center of that growth.

What You’ll Do

• Drive net-new Commerce Cloud revenue across Higher Education institutions within your assigned geography.

• Serve as the Commerce Cloud subject-matter expert, partnering with core Salesforce account teams and other cloud specialists (Data Cloud, Marketing Cloud, etc.).

• Develop and execute a regional Commerce Cloud business plan aligned to institutional priorities and Salesforce growth objectives.

• Build strong relationships with Higher Ed executives, including Presidents, CIOs, CMOs, VPs of Enrollment, Continuing Education, and Digital Strategy.

• Lead discovery, solution positioning, and Commerce Cloud demonstrations tailored to Higher Education use cases.

• Articulate the value of Commerce Cloud in supporting lifelong learning, credentialing, digital marketplaces, and learner engagement.

• Collaborate with Salesforce partners to generate pipeline and accelerate deals.

• Negotiate and close complex software and services agreements, including new sales, expansions, and renewals.

• Maintain accurate pipeline management and forecasting.

• Create customer advocates by delivering meaningful business outcomes and long-term value.

Who You Are

• A proven enterprise sales hunter and closer with a track record of exceeding quota.

• 10+ years of experience selling enterprise SaaS solutions, preferably in digital, commerce, or omni channel platforms.

• Strong executive presence with demonstrated success selling to VP- and C-level stakeholders.

• Experience navigating complex, multi-stakeholder buying processes.

• Passionate about customer success and comfortable leading deals within a matrixed, team-based sales model.

• Skilled at negotiating commercial terms while maintaining pricing discipline.

• Strategic thinker who can connect technology to institutional outcomes.

• Experience in or exposure to higher education is a plus, but not required.

Why Salesforce
This is an exciting opportunity to help shape how Commerce Cloud transforms higher education, as digital commerce becomes mission-critical. You’ll play a key role in shaping this emerging market while working at the world’s most innovative enterprise software company.
If you’re excited about building something new, influencing the future of education, and driving meaningful impact for institutions and learners alike, we’d love to hear from you.

Applications will be accepted until 1/30/2026

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $141,550 - $214,400 annually. Your recruiter can share more about the specific salary range for the job location during the hiring process.

There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $155,700 - $235,850 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

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