Account Executive

We are looking for a highly organised and proactive Account Executive to join our wider ITG team, supporting a busy and growing account. Working closely with the Senior Account Manager, you will help deliver marketing activity across a broad spectrum of media, including translation, digital asset production, TVC formats, CRM, social, and print.

This is a fast-paced, detail-driven role where operational excellence and outstanding client service are key. Our marketing technology platform, Storyteq, underpins our service delivery, so you’ll gain hands-on experience across client service, marketing technology, and structured delivery processes.

This is an exciting opportunity for someone looking to grow within a dynamic marketing environment and develop strong foundational skills in account management.

Key Responsibilities:

Client & Project Support

• Assist in the preparation and management of project documentation, including briefs, timing plans, status reports, and contact reports
• Help coordinate and execute regular marketing activities across designated brands and markets
• Escalate potential risks or delays to the Senior Account Manager in a timely manner
• Support reporting on campaign and programme performance

Project & Operational Delivery

• Coordinate workflow across internal teams (creative, production, digital, translation, etc.)
• Ensure all deliverables are tracked, managed, and delivered on time and to specification
• Assist with quality control across digital and print outputs
• Maintain accurate records within project management and marketing technology systems
• Support weekly KPI tracking and reporting to drive incremental uptake increases
• Identify opportunities to improve efficiencies across processes and delivery

Platform & Process Management

• Use Storyteq and other internal systems to manage campaign workflows and asset production
• Ensure correct file management, version control, and documentation throughout project lifecycles
• Support process compliance and best practice implementation

Requirements:
• Strong client-centric mindset with a passion for service excellence
• Experience or internship exposure within multi-channel marketing (social, digital, CRM, print)
• Excellent written and verbal communication skills in English
• Highly organised with the ability to manage multiple projects simultaneously
• Exceptional attention to detail and commitment to quality
• Positive, collaborative team player with strong interpersonal skills
• Comfortable working in a fast-paced environment
• Experience working within a marketing agency environment
• Exposure to marketing technology platforms or digital asset management system

Benefits:
Work’s a treat!

On top of a competitive salary, you can expect a whole load of perks:

• 25 days’ holiday + bank holidays – we understand the importance of you getting some down time.

• Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing.
• Pension Scheme – helping you save towards your retirement home in the sun!
• Corporate Medical Cash Plan – claim back the cost of your medical treatments.
• Smart Working Options – spend up to 40% of your working week from home.
• So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.

• Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy.
• Cycle to Work Scheme – save on the cost of biking to work.
• Monthly Employee Awards - Employee of the Month programme with £250 bonus
• Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process!
• Referral scheme – know the perfect person to join the team? You could bag £1,000 for a putting a good word in.

• Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
• Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.

ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.

What next?
If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.

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