Account Director, Retail Sales and Strategy (Canada)

About Us: 

Headquartered in Jersey City, NJ, Neptune Retail Solutions is the nation’s premier retail marketing services company. We are experts at influencing buying behaviors through disruptive, innovative, and results-oriented solutions, including in-store, home-delivered, and digital media tactics. Our powerful advertising and promotional programs are supported through rich data and insights. The country’s largest consumer packaged goods manufacturers rely on NRS for unparalleled consumer reach and engagement. 

NRS’s digital portfolio is making its mark on the industry. NRS digital products include Checkout 51, Freedom Platform, digital media tools/services (digital display, premium mobile, social, email, DOOH, and digital in-store). We continue to strengthen these existing tactics while expanding our product offerings, partnerships, and capabilities. We offer unique and data-led strategies for our clients to reach their most valuable shoppers. Our products continue to evolve to include best-in-class methods to deliver engaging content at the most impactful time in the most relevant geographies. 

Role Overview
The Account Director, Retail Sales and Strategy is responsible for driving revenue growth across Neptune’s national In Store media network, retailer-owned media networks, category programs, and loyalty ecosystems. This role owns the strategic relationship with assigned retail partners and is accountable for monetizing retailer assets through integrated in-store and digital media solutions including digital incentives.

Sitting at the center of retailer strategy and commercial execution, the Account Director reports to the SVP Retail Sales and Strategy and identifies, develops, and scales revenue-generating opportunities across retailer RMN, category/merchandising, and loyalty touchpoints, ensuring alignment between retailer priorities and advertiser demand.

Key Responsibilities

Retailer Revenue Strategy & RMN Growth

Support SVP in owning and expanding retailer relationships {e.g..Loblaw, Sobeys, Metro}

Develop and execute RMN partnership growth strategies aligned to retailer priorities. 

Identify new revenue streams including: In store media (Shelf, On-Pack, Floor, Displays), Digital media and programmatic extensions and Data-driven targeting via loyalty ecosystems. 

Category & Merchandising Program Monetization

Partner with retailer Category, Merchandising, and Shopper Marketing teams to align media programs with category growth strategies and embed media into seasonal, promotional, and innovation calendars

Translate category priorities into sellable media opportunities for CPGs (Connected Shelf, FloorTalk, Digital Screens, DOOH, etc)

Ensure programs drive both: Retailer objectives (sales, margin, category growth) and Advertiser outcomes (visibility, conversion, ROI)

Revenue Ownership & Commercial Leadership for Mid-Tier Retailers

Own revenue accountability across assigned retailers including: Pattison Food Group, McKesson, Uniprix, Familiprix

Forecasting and delivery against targets

Drive “go deeper and wider” account growth, expanding across categories, retailer divisions/banner and media products and capabilities

Support SVP with retailer negotiations to secure scalable, repeatable revenue programs

Sales Enablement & Demand Creation

Supporting SVP Retail, act as the strategic enabler for Neptune’s CDN Sales team, ensuring retailer assets are clearly packaged, commercially viable and aligned to advertiser demand

Translate retailer opportunities into market-facing solutions that unlock CPG investment

Partner with Sales to accelerate deal conversion, program approvals and incremental budget capture

Qualifications

Proven track record of delivering results through the closing of sales in the retail landscape, ideally with or on behalf of CPG’s

Has consistently achieved or exceeded profitable sales goals selling business to business

Passionate and driven by new business development and account growth potential

Self-starter with high-level of personal accountability who takes initiative and acts quickly within fast-paced environment

Success in building strong relationships with senior level decision makers

Highly analytical with demonstrated ability to leverage data to develop tailored solutions for clients

Ability to confidently communicate and influence internal and external stakeholders

Deep understanding of CPG and retail industry

8–12+ years experience in Retail Media, Shopper Marketing, CPG, or Retail Sales Strategy

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Neptune Retail Solutions is an Equal Opportunity Employer