Account Director - Marketing Services

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

We are looking for an experienced Account Director to join our Marketing Services team in GTM. You will manage key client accounts as part of a wider account hierarchy, driving client satisfaction, and ensuring the delivery of solutions.

You will develop strategic account plans, identifying growth opportunities, and collaborating with other teams to develop and deliver customised solutions to meet client needs and achieve revenue targets.

 

Revenue Generation: Achieve overall business goals and objectives to maximise revenue growth and future opportunities

 

Client Relationship Management: Develop and maintain strong relationships with key clients to understand their needs and objectives. Be the primary contact for assigned accounts, ensuring client satisfaction and loyalty. Conduct regular client meetings to review performance, address concerns, and explore new opportunities.

 

Account Planning and Growth: You will develop strategic account plans to achieve revenue targets and increase client growth. Uncover and lead opportunities for upselling and cross-selling software and platform solutions. Collaborate with clients to align solutions with their business strategies and objectives.

 

Market and Client Analysis: Conduct market analysis to stay informed about industry trends and competitive dynamics. Monitor client industries to anticipate changes and adapt strategies accordingly. Analyse client data to identify growth opportunities and potential risks.

 

Communication and Reporting:

Communicate with internal and external stakeholders. Prepare and deliver presentations, proposals, and reports to clients and senior management. Provide regular updates on account status, progress, and growth metrics to senior leadership.

• Expertise in selling marketing solutions, combined with experience identifying opportunities for new business, upselling and cross-selling.
• Experience banking / financial services, their business and operational challenges and current / future market dynamics.
• Strategic Planning - Ability to develop and implement growth strategies tailored to client needs.
• Expertise in building and maintaining strong senior level client relationships and understanding client needs.
• Market Analysis Capability to analyse market trends and competitors to identify new opportunities for growth.
• Collaboration with other teams (e.g., marketing, and product development) to ensure cohesive strategy and execution.
• Experience using a recognised sales methodology such as Miller-Heiman, SPIN.
• Experience managing virtual teams to deliver and achieve targets and experience achieving individual sales targets.

Benefits package includes:

• Hybrid working
• Great compensation package and uncapped commission
• Core benefits include pension, bupa healthcare, sharesave scheme and more
• 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward and recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Grade: C/EB7

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