Account Development Representative - F4B

Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment,

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +40 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.

Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

Ready to be part of the experience?

Now, let’s discuss this role and what you will do to help achieve Fever’s mission.

Fever for Business (F4B) is seeking a motivated and customer-oriented Sales Support Specialist (SSS) to expand the team. The SSS will play a pivotal role in supporting the sales efforts of the F4B team by providing exceptional customer service to our clients, managing inbound inquiries, and assisting in generating leads. The ideal candidate should have excellent communication skills, sales mindset, attention to detail, and a strong desire to contribute to the growth of Fever's F4B department.

Key Responsibilities

• Own groups sales for a list of Fever events:

• Understand each event dynamics, target segments and sales options for groups.

• Work with PMs to drive large groups sales, helping them with feedback and recommendations.

• Close and process sales from large groups inbound requests:

• Manage incoming group requests via mail, phone, chat, etc. from customers.

• Support customers when trying to buy group tickets, solving questions and inquiries.

• Process payments and ticketing.

• Maintain accurate and up-to-date records of client interactions and sales activities.

Skills & Experience Required

• Excellent communication and interpersonal skills.

• Structured approach to work and good prioritization skills.

• Languages: English must, other languages desirable.

• Ability to work independently and as part of a remote team.

• Previous experience in customer service, sales support, or a related role is preferred.

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice