Account Development Rep II

UserGems is an AI platform that helps sales and marketing teams double their pipeline impact with the same team. Our AI agent (Gem-E) captures buying signals and your CRM data to identify who to target, when, and why, drafting highly personalized and impactful outreach that results in higher conversion.

UserGems has generated $4 Billion in pipeline and over $950 Million in revenue for hundreds of start-ups and public companies. Companies like Mimecast, UserTesting, SAP LeanIX see more than 15X ROI in closed won revenue from UserGems.

Overview

The role of the Account Development Representative II serves as an integral link between the marketing and sales teams. The ADR manages outbound prospecting actions to include outreach by phone and email with the goal of booking product demos for the Account Executive team with interested prospects. This is an entry level opportunity with lots of room for growth.

As an ADR

• You'll manage all top-of-funnel outbound sales activities: confidently hitting the phones, testing new lead gen channels, and social selling in a consultative approach

• You'll work closely with Campaign specialists and AEs on target accounts every month, and manage hand-offs

• You'll execute outreach tasks for all target prospects (email, call, LinkedIn, and other channels) to book qualified meetings.

• You'll always multi-thread accounts to drive internal conversations before the demo call

• You'll measure, optimize and templatize prospecting sequences to improve positive response rates

• You'll become a product expert because we actually use UserGems for prospecting

How you'll ramp

...within your first week...

• You'll get familiar with our product, sales process and tools

• You'll listen to Gong calls with prospects and customers to understand use cases and objections

• You'll meet everyone on the team through 1:1s

...day 30...

• You'll be fully ramped and familiar with our product, competition, common Q&A’s

• You'll be familiar with our monthly account-based campaigns and processes

• You'll be booking meetings

• You will be able to clearly articulate and demonstrate our value proposition, and influence prospects

...day 60...

• You'll effectively and efficiently handle a large list of monthly target accounts

• You'll be an expert at personalization at scale, while still bringing human-ness and humor to prospecting

• You'll start shadowing on some sales calls to learn what our prospects are trying to achieve

...day 90...

• You'll be an integral part of our revenue team, process and success

• You'll be collaborating with marketing on campaigns, processes to generate more pipeline and better buyer experience

‍What you've accomplished so far

• Must have at least six months experience in a similar role

• Experience with the initial stages of prospecting and outbound actions and have a demonstrated track record of success in consistently hitting your quota

• You are highly collaborative and a good team player; you share ideas, are open to feedback, and have a positive attitude

• You’ve demonstrated the ability to communicate across various channels (phone, e-mail, social selling, etc.)

• You thrive in a high-growth, remote environment.

• You're highly self-motivated with an entrepreneurial spirit

• You have familiarity with speaking about “business value” and “ROI” with prospects

• Experience prospecting into sales or marketing leaders a plus

Why you should join:

• You’ll be part of a fast-growing startup as it scales from 60 employees to 100+

• Customers love us! (see our Customers page and G2 Reviews). They see ROI in Closed Won revenue generated

• Employees love us! (see our Glassdoor & RepVue page)

• We're a remote-first company with employees across the Americas and Europe

• We have weekly standups, virtual happy hours, and in-person off-sites around the world so that everyone stays connected

• We are customer-focused and data-driven in everything we do

• We value individual differences in the workforce and strive to make everyone feel welcomed and accepted, regardless of their skin color, gender, or sexual orientation

• We offer a competitive salary and benefits