Account Development Manager

About this job opportunity

Our Vision

To be the world's most trusted global payroll partner, simplifying pay for all employees.

Our Mission

Empowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.

Our People

Our fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.

What makes this role exciting
The role is vital to our future growth and is pivotal in helping us redefine how we grow our customer relationships. It sits within the newly formed Account Development team and will be focused on bringing maximum value to our customers through our full suite of solutions. We are looking for experienced, entrepreneurial individuals who know what it takes to build strong customer relationships and identify new business opportunities.
Main responsibilities
Build and execute against a business plan, focused exclusively on new business opportunities with existing customers
Build a strong understanding of the shape, size, and dynamics of our customer base in order to determine areas of focus
Establish strong, collaborative working relationships with Account Management, Operations, Product and Commercial teams to drive optimal outcomes for our customers and for CloudPay
Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services
Develop, prepare, and nurture customers for advocacy
Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals
Advocate customer needs/issues cross-departmentally
Experience needed for this role
Solid prior experience in Account Development, sales, or equivalent history of increasing customer adoption of new solutions and share of wallet
Experience in the Payroll and/or treasury industry would be ideal
Results orientation with track record of delivery
Excellent customer interaction skills
Ability to effectively manage executives at all levels
Familiarity working with enterprise clients
Advanced negotiation and conflict resolution skills
Excellent communication skills
About you and Our core values
Taking ownership, working with integrity and respect
Being a team player is key to our culture
Solution and customer focused
Great initiative with the goal for excellence in achieving results
Dedicated to developing and always looking for continuous improvements
Be creative, be committed, be engaged and enjoy what you do

Spanish Package and Benefits
Competitive Salary
Competitive vacation allowance
Calm app
Private Medical Insurance
EAP
Intensive Days
Employee Referral Program
WFH Allowance
Life Assurance
CloudPay NOW
Paid Volunteering days
Marriage Leave
Study Leave
Bereavement Leave
CloudPay is committed to being an equal opportunities employer. #LI-AC1 #LI-HYBRID

The CloudPay culture is built upon on five core values, from which we develop our service, our technology and our business strategies. Our fundamental beliefs are a promise to our employees, customers and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork.