Account Coordinator

SISCO (Self Insured Services Company) is continuing to grow, and as a result of that growth, we are looking for an Account Coordinator to join our team. This individual will support the Account Management team by assisting with day-to-day servicing of existing client accounts. This role focuses on reporting, data management, coordination tasks, and administrative support to ensure accurate client information and efficient internal operations.

Essential Functions

• Request and manage policy and account information from brokers

• Prepare and distribute reports for internal and account management use

• Coordinate claim reviews and manage related client communications

• Set up and maintain care networks and physician panels

• Maintain and update client data, contacts, and profiles in internal systems including Monday.com

• Manage team email inboxes and respond to or route inquiries as appropriate

• Support department projects and assist with new business and compliance-related updates as assigned

Skills & Competencies

• Strong written and verbal communication skills

• Ability to multitask with attention to detail and accuracy

• Effective time management and organizational skills

• Strong decision-making skills and ability to meet deadlines

Full-Time Benefits - Most benefits start day 1

• Medical, Dental, Vision Insurance

• Flex Spending or HSA

• 401(k) with company match

• Profit-Sharing/Defined Contribution (1-year waiting period)

• PTO/Paid Holidays

• Company-paid ST and LT Disability

• Maternity Leave/Parental Leave

• Subsidized Parking

• Company-paid Term Life/Accidental Death Insurance

About SISCO:

SISCO (Self Insured Services Company) is a leading third-party benefit administration firm dedicated to maximizing the value of employee benefits for our clients. SISCO was established in 1980 as a boutique third-party administrator dedicated to the administration of unique, complex plan designs. Today, SISCO is recognized as a premier third-party administrator for employee benefits, serving 600+ employers and 1,000,000+ members from our headquarters in Dubuque, IA.

For the past decade, many Health Insurance Carriers and Payers have been quietly driving industry trends in the wrong direction. The result is a lower standard of prudent review and ever-increasing costs. Our strategy is to simply administer employer plans with the same care, diligence, and expertise we apply to our own benefit program. Learn more at www.siscobenefits.com

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