Account Coordinator (Client Management)

The Opportunity:

We’re building something that matters to the future of financial services marketing—and we’re looking for others who are just as motivated.

If you have agency experience – we want to hear from you.

The Why:

A competitive base salary 

A rapidly growing organization with genuine opportunities for career advancement and ongoing skill development

Comprehensive health and wellness benefits

5 Paid personal days

Paid volunteer time

A balanced hybrid schedule— focused on in-office collaboration while benefiting from one remote workday per week

Frequent team events & activities

Summer Friday’s

The Who:

Fintel Connect is focused on making a meaningful impact. As a leading full-service affiliate marketing solution for financial institutions across North America, we’re building a team of driven, thoughtful people who want to help shape the future of performance marketing—and see the results of their work in real time.

Is it you we are looking for?

As part of our team, you will manage and optimize a portfolio of affiliate partners while recruiting new ones to drive growth and expand market presence. As an Account Coordinator, you will assist with all matters relating to client management including but not limited to: managing regular client meetings, hitting KPIs within budget, delivering reporting deadlines, recruiting new publisher partners and contributing to affiliate strategies.   

You're an ideal candidate if you are detail-oriented, well-spoken, resourceful and have strong interpersonal skills that will foster genuine relationships with Fintel Connect partners, affiliates and clients alike. 

The Responsibilities:

Contribute to program strategies

Demonstrate client relationship management and leadership skills internally and externally; creating an environment of trust and consultation

Recruit and activate affiliates for your programs with a focus on new and exciting opportunities 

Meet program targets: increase affiliate traffic, conversions and approvals for your client roster

Monitor industry news, competitors, and affiliate websites daily to help stay on top of trends and changes

Increase affiliate traffic and conversions for assigned affiliate programs

Perform Monthly ROI analysis on affiliate programs and commission deals

Share knowledge with teammates through support, training and sharing of experiences

Demonstrate a clear understanding of individual client’s needs, their businesses and objectives

Offer insight and guidance to troubleshoot and respond to client queries

Create and manage campaign assets as required

Gain expert system knowledge and in-depth comprehension of Fintel's proprietary tracking software to troubleshoot and lead when necessary

Monitor affiliate content and coverage as needed to ensure compliance with program terms

The Qualifications:

Bachelor's degree in Marketing, Business, Commerce, Public relations or related fields 

1+ years of related work experience  

Self-motivated and demonstrates initiative 

Excellent customer relationship management skills and ability to develop strategic partnerships 

Ability to work under pressure and deliver in results and goal-oriented organization 

Adaptable team player that is career-oriented  

Effective written and spoken communication in English Strong negotiation, analytical and implementation skills 

High attention to detail and strong writing and data analysis skills 

Proficient in MS Word, Excel, Outlook, PowerPoint, WordPress 

Knowledge of SEO, PPC, and email marketing an asset 

Legally entitled to work in Canada

At Fintel Connect, we are committed to fostering a diverse and inclusive workplace as an equal opportunity employer. We embrace individuals of all backgrounds, ensuring that everyone has the opportunity to thrive and succeed. We believe that humans are an important and vital part of the recruitment process; we do not use AI in any part of our recruitment process. While we can’t guarantee an interview, we do promise to review your application in full. Join us and be part of a team shaping the future of growth in the financial sector. For more about us, visit our website: Fintel Connect