Access Control Engineer

Confidential

Not specified permanent

Posted: April 9, 2026

Required Skills

Job Description

Access Control Service Engineer (Security Systems)

Salary: £40,000 – £45,000 per annum + Company Vehicle + Benefits About the Role

The Wiggett Group is seeking an experienced Access Control Service Engineer to deliver planned servicing, reactive maintenance, and fault repairs across our social housing contracts in London. This role is heavily service and maintenance focused, working on live occupied properties, ensuring access control systems remain fully operational, compliant, and safe for residents. You will be responsible for diagnosing faults, carrying out repairs, and maintaining a high standard of customer service while representing the Wiggett Group on site. This is an excellent opportunity for an engineer who enjoys problem-solving, working autonomously in the field, and developing their career within a growing Fire & Security division.

Key Responsibilities

Carry out planned servicing and preventative maintenance of access control systems

Diagnose and rectify faults on access control systems as part of reactive works

Attend emergency call-outs to restore system functionality promptly

Work on associated systems where required, including:

Door entry & intercom systems

Magnetic locks, strikes, keypads, fobs & proximity readers

Basic CCTV and intruder alarm interfaces

Ensure all works are completed in line with manufacturer guidelines, industry standards, and health & safety regulations

Test systems following repairs or servicing to confirm full operation

Complete accurate job reports, service records, and compliance documentation

Communicate clearly with residents, housing officers, and internal teams

Work closely with supervisors and other engineers to manage workload and priorities

Requirements

Proven experience as a Security / Access Control Service Engineer

Strong background in fault finding, servicing, and reactive maintenance

Hands-on experience with access control systems (standalone & networked)

Knowledge of health & safety practices and site working in occupied properties

Ability to work independently and manage your own daily workload

Strong customer service and communication skills

Full UK driving licence

Desirable (but not essential):

City & Guilds, NVQ, or equivalent Security Systems qualification

Experience working within social housing or local authority contracts

Benefits

Competitive salary (£40,000 – £45,000)

Company vehicle and fuel card

Ongoing training and development opportunities

Clear career progression within the Wiggett Group

Pension scheme

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