Abercrombie & Fitch + Hollister - Key Holder, Hong Kong

AbercrombieAndFitchCo

Hong Kong, , Hong Kong permanent

Posted: March 13, 2026

Required Skills

Job Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first.

A Full-Time Key Holder helps drive the business through leadership and is actively involved in ensuring a differentiated customer experience. Key Holders should be assertive, analytical and trustworthy as a leader of a multi-million dollar business. They utilize applied learning to evolve as a business leader and improve store results. The Key Holder leads a team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines being completed, all while keeping the customer at the center of everything we do.

What You’ll Do
Training and Development
Customer Experience
Communication
Store Presentation and Sales Floor Supervision
Asset Protection
Policies and Procedures Adherence

What it Takes
At Least One Year of Customer Service Experience
Work Ethic
Assertiveness
Applied Learning
Attention to Detail
Analytical Skills
Adaptability / Flexibility
Multi-Tasking
Stress Tolerance

Our Benefits & Perks
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
13th month bonus, subject to eligibility
Monthly Sale Incentive Bonus Program, subject to eligibility
Medical and Dental Insurance
Generous paid time off
Paid Volunteer Day per Year, allowing you to give back to your community
Merchandise Discount in all brands 
Leadership Training and Development
Opportunities for Career Advancement, promoting from within

Abercrombie & Fitch Co. is an Equal Opportunity employer

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