ABA Referrals Specialist

Job Title: ABA Referrals Specialist

Location: Remote (South Africa) - US Hours - 9am-5pm EST

Type: Full-Time

Salary: Paid in South African Rands (ZAR)

Overview:
We are seeking a passionate and energetic ABA Referrals Specialist to join our team. This role focuses on engaging with prospective clients, managing referral pipelines, and converting leads into active ABA services. The ideal candidate is confident on the phone, highly organized, and motivated to help families access the care they need.

Key Responsibilities:

• Contact and follow up with incoming leads to secure ABA service referrals
• Build rapport with families and guide them through the onboarding process
• Convert inquiries into confirmed clients through effective communication
• Maintain and update client information within CRM systems
• Track lead progress and ensure timely follow-ups
• Collaborate with internal teams to ensure a smooth referral and intake process
• Meet and exceed referral and conversion targets

Requirements:
• Previous experience in a similar referrals, intake, or sales-focused role (ABA or healthcare preferred)
• Strong communication and interpersonal skills
• Comfortable making outbound calls and engaging with clients
• Experience working with CRM systems
• Highly organized with strong time management skills
• Passionate, energetic, and results-driven
• Ability to work independently and as part of a team

Benefits:
• Comfortable working U.S. hours
• Remote work from home

Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.