A / V Technician - Dublin

About eScribers

Established in 2005 by court reporting professionals, eScribers has grown to become the leader in reporting and transcription services for courts and government agencies across the US and UK & Ireland.
Our company is private equity backed and growing rapidly worldwide, leading the court reporting market in technology innovations and client services. With customers across the US, UK & Ireland, we currently hold offices in Phoenix, Virginia, Maryland, London, Dublin and Israel.

At eScribers we value professionalism, innovative thinking, and collaboration and this is what guides us in all aspects of our day-to-day operations.

Come be a part of our growth by joining our outstanding team of professionals!

The Audio-Visual Technician will: As part of our Dublin IT Team, you will be responsible for maintaining and relocating the computing and recording equipment, including laptops, audio mixers, microphones, and cabling; deploying, installing, and maintaining electronic court reporting equipment; setting up audio-related equipment; testing, deploying, and managing company software; transferring and uploading audio to company systems.

Responsibilities:

• Assist in maintaining recording systems by installing new hardware and modifying existing hardware, including devices like laptops, desktops, audio mixers, microphones, and associated cabling.

• Assist in the deployment of laptops and recording solutions to courtrooms and clients.

• Provide support and troubleshoot problems with desktops, laptops, software, and court reporting equipment for end users.

• Transfer and upload audio to company systems.

• Ensure optimal network and computer function as well as minimal downtime by conducting periodic diagnostics and testing of computers, networks, and electronic court reporting hardware, including microphones and sound mixers.

• Collaborate with members of the IT Department and management to review and analyze hardware and software requirements; recommend appropriate changes.

• Perform installation, setup, and testing of audio-visual equipment in accordance with the specifications provided. Ensure all audio-visual equipment is in proper working order prior to each court session.

• As needed, perform routine maintenance and repairs on audio-visual equipment.

• Knowledge of the different audio and video file formats and the tools and software required to convert between these formats. This includes importing, exporting, archiving, and managing records.

Required Skills:

• Excellent knowledge of Microsoft Windows operating systems and business applications.

• Strong technical knowledge of audio-visual equipment.

• Proficiency in setting up and operating audio-visual equipment for various settings, such as conferences, meetings, live hearings, and court hearings, etc.

• Solid understanding of audio-visual connectivity, cabling, and signal flow.

• Familiarity with different audio-visual software, control systems, and multimedia tools is a plus.

• Experience setting up and troubleshooting computer USB audio mixers, microphones, and other court reporting-related audio equipment.

• Excellent organizational and time management skills to handle multiple tasks and prioritize effectively.

• Strong analytical and problem-solving skills with a customer-oriented mindset.

• Able to work in a fast-paced environment.

• Fluent in English, both in speaking and in writing.

• Strong communication skills.

• Team player.

Education and Experience:

• High School Diploma or Equivalent.

• Former experience in computer maintenance and/or help desk support.

• Computer-based audio recording.

• Experience with ForTheRecord FTR Reporter is a plus - An Advantage.

All training will be provided on-site.

Offered salary will range from 30,000 Euro to 32,000 Euro annually based on experience.