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Support Engineer - Escalation Management

Notexternal

Remote Remote permanent
CommunicationIncident ManagementStakeholder CoordinationProblem SolvingCross-Functional CollaborationLeadershipTechnical ExpertiseEscalation HandlingRisk Mitigation

Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated proble...

April 23, 2026 View Details

Support Engineer - Escalation Management

Bpcs

Remote Remote permanent
Incident ManagementCustomer ServiceCommunicationCross-Functional CoordinationRisk MitigationExecutive-Level CommunicationDe-escalation StrategiesProblem SolvingTechnology Solutions

Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated proble...

April 23, 2026 View Details

Escalation Management Senior Specialist

Qualtrics

Archived Sydney, New South Wales, Australia (Sydney) Hybrid permanent
Product KnowledgeTechnical SolutionsCustomer CommunicationCross-Functional CollaborationProblem SolvingTraining and MentoringCustomer AdvocacyTechnical ExpertiseCustomer Relationship ManagementContinuous Improvement

At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a pla...

January 27, 2026 View Details

Manager, Escalation Management

Confluent

Archived Madrid, Madrid, Spain Remote permanent
Technology LeadershipTeam ManagementEscalation ManagementCustomer SatisfactionProcess OptimizationCross-functional CollaborationProblem-solvingContinuous ImprovementProcess ImprovementStakeholder Collaboration

We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in nea...

September 24, 2025 View Details

Director, Escalation Management

Mongodb

Archived Bengaluru; Gurugram (Bengaluru) Remote permanent
Incident ManagementRoot Cause AnalysisStrategic_PlanningTechnical leadershipCustomerInterfacesContinuous ImprovementProduct ManagementAWSPostgreSQLDockerKubernetesTerraformSpring BootReact

We have a fantastic opportunity for an experienced technical leader to join the MongoDB Technical Services team, leading the APAC Incident & Escalations Management Teams. This is a crucial leaders...

December 12, 2025 View Details