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Customer Onboarding & Omnichannel Journey Consultant (m/w/d)

Firmenname für EXPERT-Mitglieder sichtbar

Remote

Customer ServiceCustomer Experience DesignData AnalysisCRM SystemsAgile MethodologiesStrategic PlanningCommunication SkillsOmni-Channel Journey

Projektbeschreibung Aufgaben: - End-to-End-Design und kontinuierliche Optimierung der Onboarding-Journey „I join“, um Aktivierung, Conversion und Time-to-Serve spürbar zu verbessern - Aufbau einer ko...

March 3, 2026 View Details

Customer Onboarding & Omnichannel Journey Consultant (m/w/d)

Confidential

NRW, Germany Remote Freelance

Customer ServiceEnergy IndustryCustomer OnboardingCRM SystemsTableauPower BISAPCustomer ExperienceAgile MethodologiesOmnichannel Journey

Design and optimize the customer onboarding journey to improve activation, conversion, and time-to-service, while creating a consistent Omni-Channel Experience across digital and analog channels, with...

March 3, 2026 View Details