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Major Incident Manager (w/m/d)

DeutscheGlasfaser

Saarlouis, SL, Germany Hybrid permanent
Problem ManagementIncident ManagementAnalytical SkillsCommunicationLeadershipTeam CoordinationITIL CertificationDeutsch EnglischEnglish ProficiencyFlexibility

Als Digital-Versorger der Regionen nutzen wir Chancen, beweisen Tatkraft, übernehmen Verantwortung, arbeiten auf Augenhöhe. Mit über 1.900 Kolleginnen und Kollegen, den Kommunen, der Wirtschaft, der G...

April 29, 2026 View Details

Major Incident Manager (w/m/d)

DeutscheGlasfaser

Borken, NRW, Germany Hybrid permanent
Incident ManagementProblem ManagementAnalytical SkillsCommunicationLeadershipITIL CertificationTeam CoordinationTime ManagementGerman ProficiencyEnglish Proficiency

Als Digital-Versorger der Regionen nutzen wir Chancen, beweisen Tatkraft, übernehmen Verantwortung, arbeiten auf Augenhöhe. Mit über 1.900 Kolleginnen und Kollegen, den Kommunen, der Wirtschaft, der G...

April 29, 2026 View Details

Major Incident Manager (w/m/d)

DeutscheGlasfaser

Düsseldorf, NRW, Germany Hybrid permanent
Incident ManagementProblem ManagementAnalytical SkillsCommunicationCoordinationITIL CertificationGerman ProficiencyEnglish ProficiencyFlexibilityStress Management

Als Digital-Versorger der Regionen nutzen wir Chancen, beweisen Tatkraft, übernehmen Verantwortung, arbeiten auf Augenhöhe. Mit über 1.900 Kolleginnen und Kollegen, den Kommunen, der Wirtschaft, der G...

April 29, 2026 View Details
London, , United Kingdom Hybrid permanent
Incident ManagementClient Service ExperienceOn-CallGlobal CoordinationService ImprovementCross-Functional CollaborationKnowledge RetentionMajor IncidentProcess OverseeReliability Enhancement

Who we are We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-...

April 28, 2026 View Details
Queenstown, Otago Region, New Zealand permanent
First AidCommunicationAttention to DetailFlexibilityResiliencePhysical FitnessNew Zealand Citizenship

Ko wai mātou - About us: Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff ...

April 20, 2026 View Details
Bangalore, India permanent
Strategic Technical DirectionAdaptive LeadershipExecutive CommunicationStrategic InsightGlobal Collaboration

The IT Command Centre AVP provides strategic leadership to ensure enterprise-wide production stability and service continuity. This role is accountable for managing major IT incidents, driving rapid r...

April 17, 2026 View Details
Singapore, Singapore, Singapore permanent
CommunicationIncident ManagementTechnical SkillsCustomer ServiceProblem SolvingShift WorkCollaborationComplianceDocumentation

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, de...

April 16, 2026 View Details
Remote - United Kingdom Remote permanent
Verbal CommunicationWritten CommunicationInterpersonal SkillsPositivitySelf-MotivationImpact AssessmentTechnical TranslationProblem SolvingIncident Management

Job Description Ensono is seeking a Major Incident Manager to join its global Major Incident Management team. The Major Incident Manager (MIM) applies, maintains, and improves Major Incident Manageme...

April 13, 2026 View Details
Hamilton, Waikato Region, New Zealand permanent
First AidCustomer ServiceLogisticsTeamwork

Ko wai mātou - About us: Hato Hone St John has been serving New Zealanders since 1885. Today, our 11,000-strong team of kaimahi and volunteer works across Aotearoa to enhance the health and wellbeing...

March 31, 2026 View Details
Quincy, Massachusetts permanent
Technical ModernizationAdaptive LeadershipExecutive CommunicationStrategic InsightGlobal Collaboration

The Major Incident Manager provides strategic leadership to ensure enterprise-wide production stability and service continuity. This role is accountable for managing major IT incidents, driving rapid ...

April 8, 2026 View Details
Thames, Waikato Region, New Zealand permanent
First AidTeamworkLogisticsWelfareCommunicationEmergency Response

Ko wai mātou - About us: Hato Hone St John has been serving New Zealanders since 1885. Today, our 11,000-strong team of kaimahi and volunteer works across Aotearoa to enhance the health and wellbeing...

April 1, 2026 View Details

Major Incident Manager

Confidential

Yorkshire, United Kingdom Freelance
Major Incident ManagementHigh-Pressure EnvironmentsConfident CommunicationCross-Functional Team LeadershipFinancial Services ExperienceVirtual Team CoordinationClear UpdatesEfficient ResolutionPost-Incident Capturing

Major Incident Manager (Contract) with long-term contract for Tier 1 banking client, responsible for leading incidents and providing clear communication to senior stakeholders in a global environment....

March 31, 2026 View Details
Bogotá, Bogota, Colombia Hybrid permanent
ServiceNowSolarWindsAI StacksIncident ManagementProblem ManagementChange ManagementCMDBMonitoringReportingAnalyticsPower BIITIL

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation...

March 30, 2026 View Details
Sofia, , Bulgaria Hybrid permanent
ITILIncident ManagementStakeholder ManagementCommunicationProblem ManagementReportingCollaborationTechnologyServiceNowCritical Thinking

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthca...

March 17, 2026 View Details
Highlands Ranch, CO, United States permanent
CommunicationIncident ManagementProblem SolvingTechnical SkillsCustomer ServiceShift WorkCoordinationDocumentationProcess Improvement

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, de...

March 25, 2026 View Details
Geneva permanent
LeadershipIncident ManagementChange ManagementProblem ManagementData-Driven ApproachMulti-project PrioritizationHealth MetricsService ReliabilitySystemic Patterns

Who is Sonar? Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experien...

March 24, 2026 View Details
Austin, Texas permanent
Incident ManagementChange ManagementProblem ManagementData-Driven ApproachMulti-project PrioritizationHealth MetricsService ReliabilitySystemic PatternsThought Leadership DevelopmentTeam Empowerment

Who is Sonar? Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experien...

March 24, 2026 View Details
Bochum permanent
Incident ManagementChange ManagementProblem ManagementData-Driven ApproachRisk constraintsHealth MetricsService ReliabilityThought Leadership DevelopmentTeam EmpowermentSystemic Patterns

Who is Sonar? Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experien...

January 26, 2026 View Details
Palmerston North, Manawatū-Whanganui Region, New Zealand permanent
First AidTrainingTeamworkCommunicationPhysical FitnessCore Values

Ko wai mātou - About us: Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff ...

March 23, 2026 View Details
Hyderabad - Salarpuria permanent
Operations ManagementProblem SolvingCommunicationLeadershipIT SystemsVendor CoordinationIncident ManagementData Management

Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Manager Job Description & Summary At PwC, our people in business application consulting speciali...

March 23, 2026 View Details
Christchurch, Canterbury Region, New Zealand permanent
Customer ServiceFirst AidVehicle MaintenanceDrivingEmergency ResponseTeam LeadershipPhysical FitnessCommunicationDetail-OrientedTime Management

Ko wai mātou - About us: Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff ...

March 3, 2026 View Details
Greymouth, West Coast Region, New Zealand permanent
First AidTrainingTeamworkCommunicationPhysical FitnessCustomer Service

Ko wai mātou - About us: Hato Hone St John has been serving New Zealanders since 1885. Today, our 11,000-strong team of kaimahi and volunteer works across Aotearoa to enhance the health and wellbeing...

March 20, 2026 View Details
Blenheim, Marlborough Region, New Zealand permanent
First AidTrainingTeamworkCommunicationPhysical FitnessEmergency ResponseVehicle MaintenanceCustomer ServiceSafety

Ko wai mātou - About us: Hato Hone St John has been serving New Zealanders since 1885. Today, our 11,000-strong team of kaimahi and volunteer works across Aotearoa to enhance the health and wellbeing...

March 20, 2026 View Details
Westport, West Coast Region, New Zealand permanent
Customer ServiceFirst AidVehicle MaintenanceEmergency ResponseTeam LeadershipPhysical FitnessCommunication SkillsAttention to DetailSafety Awareness

Ko wai mātou - About us: Hato Hone St John has been serving New Zealanders since 1885. Today, our 11,000-strong team of kaimahi and volunteer works across Aotearoa to enhance the health and wellbeing...

March 20, 2026 View Details
Brazil Remote permanent
Incident ManagementProblem ManagementProduction MonitoringRoot Cause AnalysisCross-functional CollaborationProcess OptimizationAutomationIT TechnicalITSM KPIsHybrid Workplace

FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. By combining international rea...

March 17, 2026 View Details
Bangalore, India permanent
Comprehensive Technical AcumenAdaptive LeadershipExecutive CommunicationStrategic InsightWeekend Change GovernanceMajor Incident ManagementDaily Cleanliness Checks

Who we are looking for AVP – IT Command Centre | Driving Major Incident Resolution, Operational Resilience & Enterprise Stability The IT Command Centre AVP provides strategic leadership to ensure en...

March 16, 2026 View Details
Bangalore, India permanent
Strategic LeadershipIncident ManagementITSM ModulesCross-Functional CollaborationRisk MitigationExecutive CommunicationTechnical AcumenWeekend Change GovernanceProactive Health Checks

Who we are looking for AVP – IT Command Centre | Driving Major Incident Resolution, Operational Resilience & Enterprise Stability The IT Command Centre AVP provides strategic leadership to ensure en...

March 16, 2026 View Details
Solihull, England, United Kingdom Hybrid permanent
LeadershipCommunicationProblem ManagementService NowITIL V4Security ClearanceTeam BuildingCustomer ServiceReportingData Analysis

Wavenet is a managed services provider specialising in cybersecurity, communications, and connectivity solutions that evolve alongside our customers' businesses—no matter what the future brings. Since...

February 17, 2026 View Details
Napier, Hawke's Bay Region, New Zealand permanent
First AidTrainingTeamworkCommunicationPhysical FitnessVehicle MaintenanceEmergency Response

Ko wai mātou - About us: Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff ...

February 24, 2026 View Details
Invercargill, Southland Region, New Zealand permanent
Customer ServiceFirst AidCommunicationProblem SolvingTeamworkTime ManagementComputer ProficiencyFlexibilityPhysical Fitness

Ko wai mātou - About us: Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff ...

March 2, 2026 View Details
Dunedin, Otago Region, New Zealand permanent
First AidCommunicationAttention to DetailFlexibilityResiliencePhysical FitnessEmpathyDiversity

Ko wai mātou - About us: Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff ...

March 2, 2026 View Details
London, , United Kingdom Hybrid permanent
Incident ManagementProblem ManagementCross-functional CollaborationGlobal Team CoordinationReliability ImprovementService FocusGuided TroubleshootingMajor Incident LeadershipExperience Level ManagementOut-of-hours On-call Management

Who we are We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-...

February 23, 2026 View Details
Pune, India Hybrid permanent
CommunicationInterpersonal SkillsSelf-MotivationProblem-SolvingTechnical CommunicationMicrosoft Office Proficiency

Ensono is seeking an Incident Manager to join its global Major Incident Management team. The Major Incident Manager (MIM) applies, improves, and maintains our Major Incident Management processes throu...

March 10, 2026 View Details
Hamilton, Waikato Region, New Zealand permanent
First AidVehicle MaintenanceLogisticsEvent SupportCustomer ServiceTeamworkEmergency ResponseTraining

Ko wai mātou - About us: Hato Hone St John has been serving New Zealanders since 1885. Today, our 11,000-strong team of kaimahi and volunteer works across Aotearoa to enhance the health and wellbeing...

March 8, 2026 View Details
Thames, Waikato Region, New Zealand permanent
First AidTeamworkLogisticsEmergency Response

Ko wai mātou - About us: Hato Hone St John has been serving New Zealanders since 1885. Today, our 11,000-strong team of kaimahi and volunteer works across Aotearoa to enhance the health and wellbeing...

March 5, 2026 View Details
Highlands Ranch, CO, United States permanent
CommunicationProblem SolvingIncident ManagementTechnical SkillsCross-Cultural CollaborationProcess ImprovementTrainingShift Work

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, de...

February 27, 2026 View Details
New York, NEW YORK, United States Remote permanent
Major Incident ManagementGovernanceOversightService ManagementAutomationPolicy AnalysisProceduresProblem SolvingExecutive PresenceMajor Incident Functions

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l...

February 26, 2026 View Details
Sofia, , Bulgaria Hybrid permanent
Incident ManagementITILStakeholder ManagementCommunicationProblem ManagementIncident ReportingService Level AgreementsOn-Call RotationCollaborationTechnology Background

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthca...

February 26, 2026 View Details

Major Incident Manager

MP Solutions Ltd.

Budapest, Budapest, Hungary Hybrid permanent
StakeholderCommunicationScopeAnalysisRootCauseAnalysisProcessImprovementStress ReductionQuick ProcessingProactive GrowthPrecisionMajorIncidentsManagementWarRoomFacilitationSWATTeamManagementITILKnowledge

Dinamikus, nagyvállalati IT környezetbe keresünk tapasztalt szakembert major incidensek end-to-end menedzselésére. Olyan kollégát várunk, aki magabiztosan koordinál komplex helyzeteket, gyors döntések...

February 24, 2026 View Details
Manila Remote permanent
Critical ThinkingRisk DecisioningLeadershipIntegrityEmpathyAccountabilityCommunication SkillsIncident ResolutionRemediation SupportVerbal CommunicationWritten CommunicationComplex Concept Explanation

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where...

October 28, 2025 View Details
Bangalore, India permanent
Technical Procedure DevelopmentAdaptive LeadershipExecutive CommunicationStrategic InsightGlobal CollaborationWeekend Change GovernanceMajor Incident ManagementDaily Operational Health Check

The IT Command Centre AVP provides strategic leadership to ensure enterprise-wide production stability and service continuity. This role is accountable for managing major IT incidents, driving rapid r...

February 24, 2026 View Details
Christchurch, Canterbury Region, New Zealand permanent
Customer ServicePhysical FitnessFirst AidEmergency ResponseTeamworkCommunication SkillsTraining

Ko wai mātou - About us: Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff ...

February 18, 2026 View Details
Rotorua, Bay of Plenty Region, New Zealand permanent
First AidTrainingCustomer ServiceTeamworkCommunicationPhysical FitnessEmergency ResponseVehicle Maintenance

Ko wai mātou - About us: Hato Hone St John has been serving New Zealanders since 1885. Today, our 11,000-strong team of kaimahi and volunteers work across Aotearoa to enhance the health and wellbeing...

February 18, 2026 View Details
Hybrid, Hartlepool, , United Kingdom Hybrid permanent
Customer ServiceCommunicationProblem-SolvingLeadershipTechnical ResourcesIncident ResolutionITIL FrameworkService Level AgreementsStakeholder ManagementTime Management

Come join us and make a difference in the world! Discover more at www.necsws.com The Major Incident Analyst is a varied, challenging and exciting role. This role is responsible for ensuring tha...

February 18, 2026 View Details
Warsaw, POLAND, Poland Hybrid permanent
CommunicationTeamworkProblem SolvingTechnical SkillsIncident ManagementTrainingShift WorkCustomer ServiceKnowledge ManagementITIL

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, de...

February 17, 2026 View Details
Quincy, Massachusetts permanent
Strong technical expertiseAdaptive LeadershipExecutive CommunicationStrategic InsightGlobal Collaboration

The IT Command Centre AVP provides strategic leadership to ensure enterprise-wide production stability and service continuity. This role is accountable for managing major IT incidents, driving rapid r...

February 17, 2026 View Details
Kilkenny, Ireland permanent
Strong technical expertiseAdaptive LeadershipExecutive CommunicationStrategic InsightGlobal Collaboration

The IT Command Centre AVP provides strategic leadership to ensure enterprise-wide production stability and service continuity. This role is accountable for managing major IT incidents, driving rapid r...

February 17, 2026 View Details
Austin, Texas, United States permanent
IT ConceptsKentroIncident ManagementTriageIncident ResolutionServiceNowSharePointIncident-heavy environmentsService Quality AssuranceSLAs

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers...

February 6, 2026 View Details
Austin, Texas, United States permanent
IT ConceptsIncident ManagementService DeliveryInitial triageTechnical ExpertiseServiceNowSharePointKentroBridge Calls

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers...

February 6, 2026 View Details