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Community & Executive Escalations Program Manager

Anthropic

San Francisco, CA | New York City, NY (San Francisco, CA) Hybrid permanent
Incident ManagementSocial ListeningStakeholder CommunicationPost-Incident Reviewplatform_playbookPattern DetectionCross-Functional CoordinationAmbiguity ManagementCommunity OperationsExecutive Escalations

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickl...

May 4, 2026 View Details

Community Operations & Executive Escalations Manager

Anthropic

San Francisco, CA | New York City, NY | Seattle, WA (New York City, NY, San Francisco, CA, Seattle, WA) Hybrid permanent
Operations ManagementIncident ManagementEscalation ManagementTeam LeadershipPeople ManagementSocial ListeningIncident TriageIncident ResolutionProcess DevelopmentMetrics Reporting

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickl...

April 13, 2026 View Details

Executive Escalation Analyst III

Coinbase

Remote - USA (US - Remote Zone 1 (Job Requisitions Only)) Remote permanent
Customer ServiceEmpathyStress ManagementAccountabilityOrganizedCommunicationEscalation HandlingInvestigative MindsetProcess ImprovementCustomer Feedback

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, e...

January 20, 2026 View Details

Executive Escalation Analyst III

Coinbase

Remote - USA (US - Remote Zone 1 (Job Requisitions Only)) Remote permanent
Customer ServiceProblem SolvingEmpathyStress ManagementCommunicationEscalation HandlingProduct KnowledgeTeam CollaborationInvestigative MindsetProcess Improvement

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, e...

January 20, 2026 View Details